Customer Experience Manager

We are looking for a highly skilled Operations and Customer Service Manager to join our team at Alba Dental Clinic.This is a unique opportunity to work with a forward-thinking company that is committed to delivering exceptional customer experiences and providing high-quality dental care.The Job DescriptionLead and develop the Customer Service team to provide...

About KlookWe are a leading travel experiences platform, dedicated to bringing the world closer together through unforgettable experiences. Our journey began in 2014, when three avid travelers came together with a shared vision to inspire and enable more moments of joy for travelers.Today, we are a global community of over 1,500 employees, based in 20+...

About the Role:We are seeking a highly motivated and results-driven Customer Experience Manager to join our team. In this role, you will be responsible for developing and executing channel strategies that drive business growth and customer satisfaction.Key Responsibilities:Support the development and execution of channel strategies across various product...

AI Rudder OverviewWe are a software company harnessing AI voice automation to revolutionize customer experiences.Our mission is to empower call centers with quality human-like calls at lightning speeds, collecting and analyzing data automatically to reach and activate more customers.We help call centers reduce costs by automating repetitive tasks and...

Welcome to ZALORA Group, where innovation meets e-commerce. We're seeking a highly skilled CUSTOMER EXPERIENCE MANAGER to join our technology team. As a key member of our team, you'll be responsible for designing and implementing support processes to ensure that requests and inquiries are handled within SLAs.The ideal candidate will have 3+ years of...

We are seeking a Digital Wealth Professional to join our team at StashAway, a leading digital wealth management platform that empowers individuals to invest intelligently.Key ResponsibilitiesClient Support:Deliver exceptional support to clients through various channels (phone, email, chat) and handle complex client inquiries, complaints, and requests in a...

As a Transaction Processing Specialist at Mastercard, you will have the opportunity to shape the future of digital payments and contribute to the company's mission to empower people and build a sustainable economy.Key responsibilities include:Developing and maintaining relationships with key stakeholders, including customers and internal teams.Identifying...

AIA Hong Kong and Macau invites applications for a dynamic role that requires passion, expertise, and dedication to delivering exceptional customer experiences.As a Branch Executive, you'll be responsible for engaging with customers, offering tailored solutions, and promoting self-serve facilities. You'll also attend to product/service problems and...

Job DescriptionWe are seeking a highly skilled Sales Team Lead to join our team at Burberry. As a Sales Team Lead, you will be responsible for driving sales goal attainment and providing real-time performance coaching to drive the overall Burberry Experience.Key responsibilities include supervising, assisting, and motivating sales associates to consistently...

At OCBC Bank, we're looking for an experienced CX research and strategy manager to join our team. As a customer experience insights manager, you will play a key role in researching the customer and colleague experience to gain actionable insights that improve their experience.The ideal candidate will have at least 5 years of experience in a customer research...

At American President Lines, we are committed to delivering exceptional customer experiences across our APAC region.The ideal candidate will have a strong background in customer service and project management, with experience in implementing improvement initiatives to enhance customer satisfaction and KPIs. This role involves working closely with various...

As a leading financial institution in Malaysia, Hong Leong Bank provides comprehensive financial services guided by a digital-first ethos. Our goal is to make banking simpler and more accessible for customers, and we believe that this can only be achieved by recruiting the best talent available.The Digital Marketing and Acquisition Manager will take a...

Company OverviewWe're Valiram, a retail and fashion company based in Kuala Lumpur, Malaysia. Our mission is to provide a smarter, more connected, and truly customer-first experience.

Role OverviewAs a Customer Service Resolution Lead at Recooty, you will play a critical role in delivering exceptional customer service and resolving customer complaints in a professional and timely manner. Your responsibilities will include representing the client professionally in all communications with customers, providing timely responses to customer...

Company OverviewUEM Sunrise Berhad is a leading developer of residential and commercial properties in Malaysia. With a strong commitment to quality and customer satisfaction, we strive to provide our customers with exceptional living and working experiences.Job SummaryWe are seeking an experienced Property Manager to join our team at UEM Sunrise Berhad. The...

Job Title: Customer Experience StrategistINDIBA Asia is seeking a skilled Customer Experience Strategist to develop and execute CRM strategies that improve customer retention and engagement.ResponsibilitiesCustomer Relationship Management (CRM)Manage and optimize the CRM platform to enhance customer experience and retention.Analyze customer data and...

Job SummaryNirvana Asia is looking for a skilled Customer Experience Director to lead and manage customer care operations, focusing on delivering exceptional customer experiences. The successful candidate will collaborate with cross-functional teams to develop and implement customer care strategies that meet organizational objectives.Key...

About Us:Tbwa Chiat/Day Inc is a leading player in the global crypto market, dedicated to providing safe and reliable services to our customers. With a presence in multiple offices worldwide, we are united by our core values: We Before Me, Do the Right Thing, and Get Things Done.We are part of OKG, a group that brings the value of Blockchain to users around...

RequirementsTo succeed in this position, you must have:A degree in a relevant field such as Business Administration or Marketing.At least 1 year of working experience in property management or customer servicing.Strong communication and problem-solving skills.Ability to work independently and as part of a team.The company offers competitive remuneration...

Job OverviewTikTok is seeking a highly experienced Service Excellence Director to lead our customer service team. This individual will play a critical role in ensuring that our customers receive exceptional service and support.The successful candidate will have a strong background in customer service management, with a proven track record in leading...