Insights Manager for Customer Experience

We're looking for a seasoned experience insights lead to help us map customer journeys and drive business outcomes. As an experience insights manager, you'll collaborate with cross-functional teams to understand how different types of data and research methodologies contribute to a holistic picture of the customer experience.This is a high-impact role that...

Role OverviewWe are seeking an experienced Customer Experience Manager to join our team. As a key member of our research and design team, you will be responsible for researching customer and colleague experiences to gain actionable insights that improve their journey.Your primary objective will be to build relationships with experience designers, product...

Do you enjoy the challenge of extracting valuable insights from complex data? We're looking for an experienced CX research and analytics manager to join our team. As a customer experience insights manager, you'll play a key role in driving business outcomes by developing actionable insights from customer feedback and data analysis.The ideal candidate will...

Key Responsibilities:As a Senior Marketing Analyst, you will be responsible for:Handling ongoing, always-on and tailored hirer research studies conducted via our agency partners end-to-end.Developing and delivering impactful, proactive insights to the right people at the right time, to influence critical business decisions.Working closely with the APAC...

About the RoleVantage is seeking a Marketing Insights Manager to lead our customer experience strategy across multiple markets. This role involves developing and executing marketing initiatives that drive customer loyalty and engagement.The ideal candidate will have a strong understanding of the Forex, Crypto, and Stock markets, as well as experience in...

Job Title: Customer Experience StrategistINDIBA Asia is seeking a skilled Customer Experience Strategist to develop and execute CRM strategies that improve customer retention and engagement.ResponsibilitiesCustomer Relationship Management (CRM)Manage and optimize the CRM platform to enhance customer experience and retention.Analyze customer data and...

About AI RudderWe're a software company dedicated to harnessing the power of AI voice automation to supercharge customer experiences. With our innovative solutions, call centers can automate repetitive tasks, reduce costs, and focus on what matters most - delivering exceptional customer experiences.Job SummaryWe're seeking a talented Business Development...

Key AccountabilitiesUse your analytical skills to identify target clients, then work on the right engagement plans to drive product adoption and usage, and manage any risks.Understand the key drivers of behavioural change and implement webinars or calls for the customer, in line with business strategic priorities.Work closely with the client to identify...

As a Senior Business Intelligence Analyst at Prudential plc, you will have the opportunity to design and build robust analytical models and solutions for actionable insights supporting key strategic decision-making.About the JobYou will manage health portfolio and provider management actively to drive business growth and sustainability and drive exceptional...

Job DescriptionWe are seeking a highly skilled Customer Experience Specialist to join our team at Vantage Federal Territory of Kuala Lumpur, Malaysia. As a key member of our organization, you will be responsible for developing and executing strategies that enhance customer loyalty and engagement across the India, Thailand, and Africa markets within the...

Data Insights LeaderWe are seeking a seasoned Data Insights Manager to lead our data analysis efforts in Audit Analytics. The ideal candidate will have a strong background in data analysis, leadership skills, and the ability to drive innovation and growth within the department.In this role, you will oversee the design, development, testing, and documentation...

Job DescriptionThe Revenue Insights Manager is responsible for delivering high-quality revenue forecasts that drive business decisions at FedEx Group. In this role, you will work closely with the manager and the APAC forecast team to develop and maintain forecasting models.Your expertise in data analysis and interpretation will enable you to extract valuable...

Operational Insights ManagerWe are seeking an experienced Operational Insights Manager to join our team at Shopee.This role will involve overseeing the development, maintenance, and enhancement of reports/dashboards across all departments.Key ResponsibilitiesOversee the design and implementation of dashboards to effectively communicate complex data insights...

About the RoleThis is an exciting opportunity for a skilled professional to join our team as a Data Insights Manager.The successful candidate will be responsible for analysing complex data and providing actionable insights to drive business decisions.

We are looking for a highly skilled Operations and Customer Service Manager to join our team at Alba Dental Clinic.This is a unique opportunity to work with a forward-thinking company that is committed to delivering exceptional customer experiences and providing high-quality dental care.The Job DescriptionLead and develop the Customer Service team to provide...

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We empower businesses by providing innovative financial solutions.We are a team of passionate professionals who share a common goal: to make a meaningful impact on the lives of small and medium-sized enterprises (SMEs). Our core values guide us in everything we...

About KlookWe are a leading travel experiences platform, dedicated to bringing the world closer together through unforgettable experiences. Our journey began in 2014, when three avid travelers came together with a shared vision to inspire and enable more moments of joy for travelers.Today, we are a global community of over 1,500 employees, based in 20+...

About the Role:We are seeking a highly motivated and results-driven Customer Experience Manager to join our team. In this role, you will be responsible for developing and executing channel strategies that drive business growth and customer satisfaction.Key Responsibilities:Support the development and execution of channel strategies across various product...

AI Rudder OverviewWe are a software company harnessing AI voice automation to revolutionize customer experiences.Our mission is to empower call centers with quality human-like calls at lightning speeds, collecting and analyzing data automatically to reach and activate more customers.We help call centers reduce costs by automating repetitive tasks and...

Welcome to ZALORA Group, where innovation meets e-commerce. We're seeking a highly skilled CUSTOMER EXPERIENCE MANAGER to join our technology team. As a key member of our team, you'll be responsible for designing and implementing support processes to ensure that requests and inquiries are handled within SLAs.The ideal candidate will have 3+ years of...