Customer Experience Research and Strategy Manager

At OCBC Bank, we're looking for an experienced CX research and strategy manager to join our team. As a customer experience insights manager, you will play a key role in researching the customer and colleague experience to gain actionable insights that improve their experience.The ideal candidate will have at least 5 years of experience in a customer research...

Job DescriptionThe Cancer Immunology and Immunotherapy Research Unit at Cancer Research Malaysia is committed to advancing the understanding of the patient's immune system and harnessing its potential to fight cancer.We are seeking a highly motivated and skilled Research Assistant to join our team in driving the development of immunotherapy for cancers that...

Job DescriptionAs a Customer Success Manager at GMO Research & AI, Inc., you will play a vital role in driving client satisfaction and retention. Your primary responsibility will be to handle market research sales requests, manage client accounts, and ensure our customers achieve their research goals. You will work closely with our team to deliver high...

About the JobThe Head of Regulatory Strategy will play a key role in shaping the regulatory strategy for HiRO - Harvest Integrated Research Organization. The ideal candidate will have a deep understanding of regulatory requirements and experience in developing and implementing strategic plans.ResponsibilitiesStrategic Planning: Develop and implement...

Role OverviewWe are seeking an experienced Customer Experience Manager to join our team. As a key member of our research and design team, you will be responsible for researching customer and colleague experiences to gain actionable insights that improve their journey.Your primary objective will be to build relationships with experience designers, product...

About the RoleWe are seeking a highly motivated and skilled Research Assistant to join our team in driving the development of immunotherapy for cancers that are prevalent in Asia.Key ResponsibilitiesExperimentation and Data Analysis: Plan, perform, and analyze experiments to test and develop vaccine candidates using both in vitro and in vivo models.Project...

About UsCancer Research Malaysia is dedicated to advancing the understanding of the patient's immune system and harnessing its potential to fight cancer.We have successfully developed a cancer vaccine targeting head and neck cancer and are actively expanding our research portfolio to address cancers prevalent across Asia.Job DetailsRole: Research...

AIA Hong Kong and Macau invites applications for a dynamic role that requires passion, expertise, and dedication to delivering exceptional customer experiences.As a Branch Executive, you'll be responsible for engaging with customers, offering tailored solutions, and promoting self-serve facilities. You'll also attend to product/service problems and...

We're seeking a talented customer experience research and strategy manager to help us drive business outcomes through customer experience insights. As an experience insights manager, you'll collaborate with cross-functional teams to develop actionable insights from customer feedback and data analysis.This is a high-impact role that requires a strong...

At American President Lines, we are committed to delivering exceptional customer experiences across our APAC region.The ideal candidate will have a strong background in customer service and project management, with experience in implementing improvement initiatives to enhance customer satisfaction and KPIs. This role involves working closely with various...

Lead Retail Branding SpecialistThis is an exceptional opportunity for a talented and experienced retail branding specialist to lead our retail transformation team. The successful candidate will be responsible for developing and executing comprehensive retail branding strategies that drive business results and enhance the customer experience.About the...

Job RequirementsThis role requires a highly skilled and experienced solution architect leader who can drive solution architecture strategy and direction for Group Finance within Group Functions TTO.Responsibilities include:Developing and executing solution architecture strategies for Group FinanceCollaborating with other solution architects to ensure...

Job OverviewGMO Research & AI, Inc. is a cutting-edge online research solution platform that offers unparalleled access to its multi-panel and multi-country online panel network - Asia Cloud Panel. With over 65 million online consumer panelists across 16 APAC countries/markets, ranging from consumers to CEOs, we are constantly expanding our reach in Asia and...

Manage R&D FunctionCrowe Malaysia PLT is looking for a Research and Development Manager to manage the R&D function, implementing best-in-class research & development policies, processes, systems, and structures to stay ahead of competition.This role requires a strong ability to think creatively to solve complex engineering and product development...

About the Role:We are seeking a highly motivated and results-driven Customer Experience Manager to join our team. In this role, you will be responsible for developing and executing channel strategies that drive business growth and customer satisfaction.Key Responsibilities:Support the development and execution of channel strategies across various product...

AI Rudder is a software company that uses AI voice automation to revolutionize customer experiences. With AI voice assistants, your call center can make quality calls at incredible speeds, collecting and analyzing data automatically to engage more customers.We help call centers reduce costs by automating repetitive tasks and minimizing agent workload,...

Job DescriptionHire Digital Ltd. is seeking a seasoned professional to oversee the development and execution of comprehensive content initiatives. As a key member of our team, you will leverage your expertise in content management, strategy, and copywriting to enhance our clients' brand presence and drive key business objectives.Key ResponsibilitiesDevelop...

Job DescriptionAs a Senior Manager, Business Development, you will drive strategic business development initiatives to achieve revenue growth targets.Key Responsibilities:Develop and implement comprehensive growth strategies to increase revenue and expand the customer base.Collaborate closely with Presales Engineers, Marketing teams, and Chief Business...

About the RoleThis Strategic Planning Executive position is a critical component of our team, responsible for representing the voice of Customer Business Development across the organization.Key Responsibilities:Support Channel Strategy and ExecutionKey Project / Activation ManagementStock / PIPO ManagementTrade Spend / Cost OptimizationRequirementsBachelor's...

We are seeking a Digital Wealth Professional to join our team at StashAway, a leading digital wealth management platform that empowers individuals to invest intelligently.Key ResponsibilitiesClient Support:Deliver exceptional support to clients through various channels (phone, email, chat) and handle complex client inquiries, complaints, and requests in a...