Customer Experience Designer
4 days ago
This is an exceptional opportunity for a talented and experienced retail branding specialist to lead our retail transformation team. The successful candidate will be responsible for developing and executing comprehensive retail branding strategies that drive business results and enhance the customer experience.
About the Role:
- Lead a team of retail branding specialists to develop and execute retail branding strategies.
- Develop and maintain relationships with key stakeholders to ensure alignment and buy-in for all retail branding initiatives.
- Stay up-to-date on industry trends and competitor activities through ongoing market research and analysis.
Requirements:
- Minimum 5 years working experience in retail branding, merchandising, or interior design ideally within the financial services or retail industry.
- Proven leadership and management skills.
- Bachelor's Degree in Design, Architecture, Marketing, or a related field.
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Customer Experience Designer
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia MAXIS Malaysia Full timeWe are excited to announce the opening of a Customer Experience Designer position at MAXIS Malaysia.About the RoleThe successful candidate will be responsible for designing and delivering exceptional customer experiences across multiple touchpoints, including physical stores, digital channels, and customer service interactions.Key responsibilities include...
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Customer Experience Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Full timeRole OverviewWe are seeking an experienced Customer Experience Manager to join our team. As a key member of our research and design team, you will be responsible for researching customer and colleague experiences to gain actionable insights that improve their journey.Your primary objective will be to build relationships with experience designers, product...
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Customer Experience Designer
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Nintex Full timeAbout Nintex:We are a global leader in process intelligence and automation, trusted by over 10,000 public and private sector organizations across 90 countries.Our customers include industry giants like Amazon, Coca-Cola, and Microsoft, who rely on our platform to accelerate their digital transformation journeys.We improve lives through the technology we...
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Customer Experience Leader
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia American Express Full timeJob Summary:The Customer Experience Leader is responsible for leading the development and implementation of customer experience strategies that drive loyalty, retention, and revenue growth. This role requires a deep understanding of customer needs and preferences, as well as excellent communication and leadership skills.About the Role:In this role, you will...
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User Experience Designer
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia PRISM+ Full timeAt PRISM+, we're on a mission to revolutionize the smart home appliances market by offering cutting-edge products at affordable prices. To achieve this, we're seeking a Senior UI/UX Designer who will be responsible for all phases of UI/UX work for our projects.This role will report to the UI/UX Manager and collaborate with key stakeholders across departments...
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User Experience Design Innovator
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Nintex Full timeAbout NintexNintex is a global leader in process intelligence and automation, trusted by over 10,000 public and private sector organizations across 90 countries.Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their digital transformation journeys by managing, automating, and optimizing...
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Experience Design Strategist
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia AEON Credit Service (M) Berhad Full timeThe Experience Design Strategist is responsible for developing and executing strategies that improve the overall user experience across all touchpoints. This includes collaborating with cross-functional teams, conducting user research, and staying up-to-date with industry trends and best practices.Responsibilities:Conducting user research to inform design...
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Customer Experience Manager
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia ZALORA Group Full timeWelcome to ZALORA Group, where innovation meets e-commerce. We're seeking a highly skilled CUSTOMER EXPERIENCE MANAGER to join our technology team. As a key member of our team, you'll be responsible for designing and implementing support processes to ensure that requests and inquiries are handled within SLAs.The ideal candidate will have 3+ years of...
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Learning Experience Designer
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Excelerate Sdn Full timeExcelerate Sdn seeks a highly skilled Learning Experience Designer to shape the future of work. As part of our team, you will play a pivotal role in crafting learner-centric solutions that align with industry trends and evolving needs.The RoleApply principles of andragogy and active learning to develop innovative learning journeys, ensuring alignment with...
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Insights Manager for Customer Experience
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Bank Full timeAt OCBC Bank, we're looking for an experienced CX research and strategy manager to join our team. As a customer experience insights manager, you will play a key role in researching the customer and colleague experience to gain actionable insights that improve their experience.The ideal candidate will have at least 5 years of experience in a customer research...
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Visual Experience Designer
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Up Tree Marketing Sdn Bhd Full timeAs a Visual Experience Designer at Up Tree Marketing Sdn Bhd, you will play a crucial role in shaping the visual identity of our brand.Key ResponsibilitiesThis includes developing and maintaining brand standards across all touchpoints.Create visually appealing graphics and designs that align with the brand's overall strategy.Develop design materials, such as...
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Customer Experience Lead
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Shopee Full timeAs a Senior Insurance Operations specialist at Shopee, you will be responsible for developing and implementing customer service strategies that drive customer satisfaction and loyalty.Key Responsibilities:Design and implement effective customer service processes that meet the evolving needs of our customers.Provide expert guidance on customer service best...
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Luxury Retail Experience Designer
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia LUXASIA Full timeCompany OverviewLUXASIA is the leading luxury beauty omnichannel brand-builder of Asia Pacific, empowering over 100 luxury brands to achieve market entry and growth since 1986. Our integrated capabilities include retail, online commerce, consumer marketing & analytics, and supply chain management.Job DescriptionThe Regional Visual Merchandising Manager plays...
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Customer Experience Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Vantage Full timeJob DescriptionWe are seeking a highly skilled Customer Experience Specialist to join our team at Vantage Federal Territory of Kuala Lumpur, Malaysia. As a key member of our organization, you will be responsible for developing and executing strategies that enhance customer loyalty and engagement across the India, Thailand, and Africa markets within the...
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Customer Experience Manager
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Mastercard Full timeAs a Transaction Processing Specialist at Mastercard, you will have the opportunity to shape the future of digital payments and contribute to the company's mission to empower people and build a sustainable economy.Key responsibilities include:Developing and maintaining relationships with key stakeholders, including customers and internal teams.Identifying...
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Senior Experience Designer
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia VML South Africa Full timeAbout the PositionVML South Africa is seeking a talented and passionate Senior UI/UX Designer to join our team.Responsibilities:User Research and Analysis:Conduct thorough research to understand user needs, industry trends, and competitor products.Analyze data to inform and validate design decisions.Design Systems and Prototypes:Create and maintain design...
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User Experience Designer
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Worksy Sdn Bhd Full timeJob OverviewThe successful candidate will work on crafting visually appealing, user-friendly digital interfaces for web and mobile applications, focusing on layouts, components, icons, and visual elements. Our ideal candidate will have a passion for delivering high-quality, pixel-perfect designs and staying up-to-date with design trends, UI best practices,...
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Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Bank Full timeDo you enjoy the challenge of extracting valuable insights from complex data? We're looking for an experienced CX research and analytics manager to join our team. As a customer experience insights manager, you'll play a key role in driving business outcomes by developing actionable insights from customer feedback and data analysis.The ideal candidate will...
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Learning Experience Designer Lead
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cognition Education Group Full timeJob DescriptionAt Cognition Education Group, we're passionate about designing and developing quality learning solutions that are both creative and innovative.As an experienced Learning Experience Designer, you will lead the design and development of bespoke learning solutions that create real impact for our clients.Key responsibilities include:Leading the...
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Digital Experience Designer
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Pearson Full timePearson's purpose is to add life to a lifetime of learning, so everyone can realise the life they imagine. Our team is dedicated to creating learning experiences that make a real difference in people's lives.The Production & Digital Studio team for Higher Ed International is responsible for producing high-quality courseware across all formats and product...