Process Excellence Analyst

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Wipro Technologies Full time

Job Description

The Quality Assurance Analyst role involves conducting audits, analyzing results, and driving process improvements within the Wipro Technologies organization. This position requires a detail-oriented individual with strong analytical and problem-solving skills, excellent communication and interpersonal skills, and the ability to work effectively with diverse stakeholders at all levels.

Main Responsibilities:

  • Conduct regular process quality audits to ensure compliance with established standards and regulations.
  • Analyze audit findings to identify trends and areas for improvement, developing targeted recommendations to address these issues.
  • Build and maintain strong relationships with clients and internal stakeholders to ensure effective collaboration and communication.
  • Maintain up-to-date knowledge of industry best practices, regulatory requirements, and company policies to ensure alignment with current standards.

Qualifications:

  • Relevant work experience in quality assurance, preferably in an auditing or process improvement capacity.
  • Strong analytical and problem-solving skills, with the ability to interpret complex data and develop effective solutions.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders at all levels.
  • Bachelor's degree in a relevant field, such as business administration, operations management, or a related discipline.


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