Beauty Expert Consultant
4 days ago
We are seeking a highly skilled and experienced Senior Beauty Advisor to join our team at KENS Apothecary. As a Senior Beauty Advisor, you will be responsible for providing exceptional customer service, promoting skincare and beauty products, and driving sales.
Key Responsibilities:
- Conduct personalized consultations with customers to understand their needs and preferences.
- Demonstrate in-depth product knowledge and recommend suitable products and skincare routines to promote sales.
- Provide hands-on experience to enhance customer understanding and satisfaction.
- Offer exceptional customer service to create a positive shopping experience.
- Utilize customer information to provide personalized recommendations and follow-up on their skincare and beauty journeys.
- Build and maintain strong relationships with customers, fostering loyalty and repeat business.
- Address customer inquiries, concerns, and feedback in a professional and timely manner.
- Meet and exceed sales targets through effective product recommendations and upselling techniques.
- Collaborate with the Store Manager and team members to achieve overall store sales goals.
- Identify opportunities for cross-selling complementary products to enhance the overall customer experience and increase sales.
Our ideal candidate will have in-depth knowledge of skincare, beauty, and wellness products in the store.
Key Responsibilities:
- Acquire and maintain up-to-date knowledge of skincare, beauty, and wellness products.
- Stay informed about new product releases, ingredients, and brand stories.
- Support the Store Manager in training and developing junior beauty advisors.
- Lead by example in providing exceptional customer service and fostering a positive team environment.
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