Help Desk Specialist
4 days ago
This position involves working from home as a Customer Service Officer, providing exceptional support to clients.
Key Responsibilities- Respond to client inquiries in a professional and timely manner via live chats, emails, or phone calls.
- Develop a deep understanding of the company's operations to efficiently resolve client issues.
- Communicate effectively with clients to understand their concerns and provide suitable solutions.
- Contribute to the development of customer-centric processes and procedures.
- At least 1 year of experience in customer-facing roles, preferably in a virtual setting.
- Strong ability to work independently, prioritize tasks, and manage time effectively.
- Excellent written and verbal communication skills in English, Bahasa Melayu, and Mandarin.
- Ability to think creatively and develop innovative solutions to complex problems.
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Help Desk Analyst
2 weeks ago
Kuala Selangor, Selangor, Malaysia Quantum Full timeYou're joining a team of exceptional leaders and individuals who strive for growth and improvement across our business. The information team plays a crucial role in the success of our organization, and you've got a passion for ensuring both our business and customers are protected by creating and improving world-class programs and products.Job...
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Brand Development Lead
4 days ago
Kuala Kubu Baharu, Selangor, Malaysia YellowLeads Full timeAbout the Team:We are a team of passionate professionals who are dedicated to helping businesses succeed in the digital age. Our mission is to provide innovative solutions that drive growth and engagement.If you share our passion for digital marketing and are looking for a challenging and rewarding role, we encourage you to apply!Responsibilities:Strategic...
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Post Production Expert
6 days ago
Kuala Kubu Baharu, Selangor, Malaysia Up Tree Marketing Sdn Bhd Full timeUp Tree Marketing Sdn Bhd is seeking a highly skilled video editor to join our team, responsible for editing film sequences and working closely with the production team.About the CompanyWe're a digital marketing company with a passion for storytelling.We help entrepreneurs and corporates fully digitalise their business.Job DescriptionEdit film sequences for...
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Retail Sales Professional
8 hours ago
Kuala Kubu Baharu, Selangor, Malaysia Signature International Berhad Full timeAbout Our Job: We are seeking a Furniture Industry Specialist to join our team! As a key member, you will help customers find their perfect furniture pieces while working collaboratively with our dynamic team.Job Summary: In this role, you will be responsible for guiding customers through our showroom, listening to their needs, and recommending suitable...
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Furniture Industry Specialist
8 hours ago
Kuala Kubu Baharu, Selangor, Malaysia Signature International Berhad Full timeAbout Our Company: At Signature International Berhad, we value collaboration, growth, and continuous innovation. Our goal is to deliver exceptional customer experiences and create unforgettable moments.Job Summary: As a Home Decor Advocate, you will help customers find their perfect furniture pieces while collaborating with a fun and supportive team.Your Key...
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Global Trade Operations Specialist
8 hours ago
Kuala Kubu Baharu, Selangor, Malaysia ZUS Coffee Full timeCompany OverviewZUS Coffee aims to make specialty coffee affordable for everyone, every day. Our vision is to be SEA's most personalised talent ecosystem; elevating human progress by helping careers and companies grow.Job DescriptionManage the import and export process by coordinating with suppliers from China, freight forwarders, customs brokers, and other...
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Geospatial Architecture Specialist
3 days ago
Kuala Kubu Baharu, Selangor, Malaysia Hiredly X Full timeThis job is for a highly skilled Enterprise GIS Architect who specializes in blending geography with technology to help businesses make sense of data visually and enhance their operations through smart solutions.You will lead innovative projects that require expertise in GIS software, including desktop, server, and mobile capabilities.Main...
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Client Experience Manager
4 days ago
Kampong Baharu Balakong, Selangor, Malaysia Signature Market Full timeWelcome to Signature Market! We're looking for a talented Professional Support Specialist to join our team and help us deliver world-class customer service.In this role, you will be responsible for providing technical support and resolving customer issues in a prompt and professional manner.
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Help Desk Support Specialist
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia GKash Sdn Bhd Full timeGKash Sdn Bhd is looking for a highly motivated and skilled IT professional to join our team as a help desk support specialist.Job Description:Identify and resolve technical issues related to hardware and software systems.Analyze complex problems and develop effective solutions.Communicate with customers to understand their technical concerns and provide...
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IT Help Desk Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hyva Full timeAbout HyvaWe are a leading global provider of innovative and highly efficient transport solutions for the commercial vehicle and environmental service industries. Our mission is to deliver high-quality products that meet the evolving needs of our customers.With operations in over 110 countries, we employ more than 3,500 people worldwide. Our global presence...
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Help Desk Specialist
8 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Addex Sdn Bhd Full timeThis is an exciting opportunity to join Addex Sdn Bhd as a Help Desk Specialist (Hybrid). As a key member of our team, you will play a vital role in delivering exceptional customer service and support. You will be responsible for providing timely and effective solutions to customers' queries and issues through various channels such as phone, email, and live...
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Help Desk Expert
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Businesslist Full timeBecoming a part of Businesslist means being a specialist in our field.Our team has extensive experience in delivering customized solutions to clients across various industries.This role involves working as a Help Desk Expert, providing expert assistance to customers.Your primary responsibility will be to ensure that customers receive timely and effective...
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Help Desk Technician
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Aqi Intl Full timeHelp Desk Technician Position AvailableAqi Intl is looking for a help desk technician to join our team. In this role, you will be responsible for resolving technical issues arising from everyday computer use, staying up-to-date with new processes and product releases, and providing feedback to Team Leaders/CC Manager for opportunities on improvement.
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Specialist, Help Desk
2 weeks ago
Kuala Lumpur, Malaysia Herbalife Full timeOverview: STATEMENT: The GBS Account and Client Management Help Desk Agent, as part of the Thrive China hiring plan, will manage a customer-focused Help Desk offering top-quality front-line support to employees, external and internal customers related to GBS Finance and Human Resources functions. This transition is in line with the recent decision to move...
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Technical Help Desk Associate
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Aqi Intl Full timeWe are looking for a skilled Technical Help Desk Associate to join our Aqi Intl team. As an Executive Technical Support specialist, you will provide technical assistance to Lenovo users and clients, ensuring their issues are resolved efficiently and effectively.Required Skills and QualificationsDegree, diploma, or equivalent professional qualification; fresh...
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Help Desk Analyst
23 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Lenovo PCCW Solutions Limited Full timeAbout the RoleThe Help Desk Analyst will be responsible for troubleshooting hardware, software, and network problems, logging and tracking incidents, and escalating complex issues to senior team members when necessary. You will also assist with user account management, password resets, and basic system maintenance.
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Help Desk Support
2 weeks ago
Kuala Lumpur, Malaysia Panasia Full time**Position: Help Desk Support** **Location: Malaysia** **Contract: 6+ Months Extendable** - L1 IT helpdesk support users based in Malaysia. - Resources should be fluent in Chinese language. - 24X7 Support window. - Should know some technical support, would be good. - Should have knowledge of ticketing in customer support. **Job Type**:...
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Help Desk Assistant
2 weeks ago
Kuala Lumpur, Malaysia AO Services Full timeImmediately Hiring August and September Intake!! Help Desk Assistant (Range income RM 3800- RM4300) **Benefits**: - Allowance RM500 *Company Trip Job Details - providing users of technology with support and services Requirement - 2 years working experience in related field - 25 years old and above - Can start working immediately - Fluent in Malay and...
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Help Desk Analyst
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Datacom Full timeAbout Us">Datacom is a leading professional IT services company with a strong presence in Australasia. With a global workforce of over 6,200 people, the company delivers expert solutions in data centers, IT services, software engineering, and application management.We pride ourselves on our commitment to diversity, equity, and inclusion, ensuring that our...
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Help Desk Professional
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Language Talent Solutions Sdn Bhd Full timeWe are seeking an experienced Help Desk Professional to join our team at Language Talent Solutions Sdn Bhd. As a key member of our support team, you will be responsible for providing top-notch service to clients through various communication channels.Responsibilities:Addressing customer complaints and resolving issues efficientlyCollaborating with internal...
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IT Help Desk Professional
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia TIME's group Full timeAre you an IT enthusiast looking for a challenging role? We're seeking a highly skilled IT Help Desk Professional to join our team. As a critical member of our IT department, you'll be responsible for troubleshooting technical issues and providing timely resolutions to our clients.We're a fast-paced and innovative organization that values teamwork and...
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Help Desk Associate
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Yaoyao Malaysia Info Tech Sdn Bhd Full timeAbout the RoleThis is an exciting opportunity to join our team as a Help Desk Associate at Yaoyao Malaysia Info Tech Sdn Bhd. As a key member of our customer support team, you will play a crucial role in delivering exceptional customer service and ensuring customer satisfaction.Key Skills and QualificationsExcellent Communication Skills: Strong verbal and...
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Help Desk Associate
8 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Wealth Mastery Academy Full timeAbout the Position: Wealth Mastery Academy is seeking an experienced HELP DESK ASSOCIATE to join our team. The successful candidate will be responsible for providing exceptional customer support and resolving customer inquiries in a timely and professional manner.The ideal candidate will have a proven track record of providing top-notch customer service,...
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IT Help Desk Analyst
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Getronics Full timeIn this role as an IT Help Desk Analyst at Getronics, you will play a critical part in ensuring the smooth operation of our IT services.Responsibilities:You will be responsible for answering client calls, analyzing their technical issues, and providing effective solutions to meet their needs. To achieve this, you will require strong analytical skills,...
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Help Desk Professional
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Glory Ltd. Full timeWe are looking for a talented Service Desk Analyst to join our dynamic team at Glory Ltd.About the TeamOur team is committed to delivering exceptional support to our employees and stakeholders.The Service Desk Analyst will play a critical role in ensuring that our technology infrastructure is running smoothly and that our employees receive timely and...
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Help Desk Technician
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Avepoint Full time**Why Choose Us:**Avepoint offers a dynamic and innovative work environment that fosters growth and development. As a Help Desk Technician, you will have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional customer service.Your responsibilities will include:Providing technical support to our...
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Help Desk Expert
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Tungsten Automation Full timeThe Help Desk Expert role at Tungsten Automation presents a chance to thrive as a skilled technical professional. By joining our dynamic team, you will utilize your abilities to make a lasting impact on our customers' experiences.About the PositionIn this challenging yet rewarding role, you will work closely with Product Development and Professional Services...
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Help Desk Expert
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Leanis Solutions Sdn Bhd Full timeAs a Help Desk Expert at Leanis Solutions Sdn Bhd, you will play a crucial role in delivering top-notch customer support to merchants from diverse locations. Your responsibilities will include providing Level-1 support, investigating and resolving transaction-related issues, and ensuring seamless escalation to higher-level teams.Key Performance...