Sales and Customer Service Specialist

7 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full time
Role Description

This Sales and Customer Service Specialist position plays a critical role in driving growth and profitability through effective customer relationships and strategic planning.

Responsibilities
  1. Carry out tasks such as preparing customer reports to support project implementation.
  2. Assess and evaluate business processes to identify opportunities for improvement.
  3. Investigate potential business development opportunities.
  4. Review customer cases, prioritize case loads, and interpret established policies to resolve customer issues.
Requirements
  • High School Diploma or Equivalent and 1+ years of experience in the Sales area.
  • Zurich Certified Insurance Apprentice including an Associate Degree and no prior experience required in the Sales area.
  • Knowledge of sales principles, techniques, and terminology.
  • Familiarity with insurance industry regulations.
  • Microsoft Office skills.
  • Licenses to sell insurance in required states.


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