Dining Establishment Coordinator
2 days ago
A&W (Malaysia) Sdn Bhd is a leading quick-service restaurant chain in Malaysia.
We are seeking a Dining Establishment Coordinator to join our team, responsible for managing the daily operations of the restaurant, including staff supervision, sales performance monitoring, and implementing strategies to increase revenue.
Key Responsibilities:
- Manage day-to-day operations of the restaurant, ensuring high-quality service and food quality.
- Supervise staff, providing guidance and coaching to ensure they meet performance expectations.
- Monitor sales performance, identifying areas for improvement and implementing strategies to increase revenue.
- Develop and implement training programs to enhance staff skills and knowledge.
- Maintain a clean and safe working environment, adhering to health and safety regulations.
Requirements:
- Minimum 2 years of relevant experience in QSR and in a supervisory role.
- Fresh graduates welcomed to apply for Manager-in-Training (MIT) role.
- Computer knowledge in Microsoft Office.
- Problem-solving skills and result-oriented.
- Able to multitask and thrive in a fast-paced environment.
- Positive attitude and commitment to customer satisfaction.
- Good communication skills and ability to deal with all levels of people.
- Matured and shows good leadership skills.
- Responsible, trustworthy, and high integrity.
- Willing to work on shift rotation, weekends, and public holidays.
- Min SPM qualification, fresh graduates welcomed to apply.
- Friendly & Customer-focus mindset - making every guest feel valued and appreciated.
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