Operational Data Coordinator

6 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Prometric Ireland Limited Full time
Job Description

We are seeking a highly skilled Operational Data Coordinator to join our team in Kuala Lumpur, Malaysia. The successful candidate will have a mix of experience in both information technologies and business administration.

The role involves working with client service managers or executives to gather additional information about command center specifications, then work directly with project managers or cross-functional team members to translate these new needs into deliverables.

This position offers great experience working on global technology systems and the ability to learn and develop new skills while working on projects.

Main Responsibilities
  1. Plan and execute cross-functional support command centers across multiple time zones (APAC, EMEA, NAM) for high-profile clients aimed at ensuring the best possible experience for our candidates and clients.
  2. Work cross-functionally with internal departments to transform and streamline existing procedures in order to align operational procedures around the needs of the clients/candidates and maximize effectiveness and efficiency.
  3. Serve as a liaison and strategic change agent for the Operations Command Center by working across regions and departments at all levels, to identify root causes, trends, and potential sources of problems, then owns the execution of projects to effect change.


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