Mandarin Oriental Hotel Group Limited Restaurant Management Position

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia Mandarin Oriental Hotel Group Limited Full time
Dining Experience Coordinator Job Summary

We are seeking an experienced Restaurant Supervisor to join our team at Mandarin Oriental Hotel Group Limited. The ideal candidate will have a strong background in food and beverage service, excellent leadership skills, and a passion for delivering exceptional customer experiences.

Key Responsibilities:
  • Foster a positive working environment that promotes teamwork and collaboration.
  • Develop and implement strategies to increase revenue and improve operational efficiency.
  • Communicate effectively with guests and staff to resolve any issues promptly.
  • Educate staff on the hotel's policies and procedures.
  • Implement the IMS policy and procedures efficiently.
  • Ensure ongoing training and awareness of the IMS system among staff.
  • Monitor OTPs and take appropriate action when necessary.
  • Identify areas for improvement through CPAR or suggestions from staff.


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