Customer Experience Representative

2 days ago


Petaling Jaya, Selangor, Malaysia Artiq Air Full time

This internship opportunity at Artiq Air offers a chance to develop hands-on experience with customer service and business partnerships in the air conditioning installation process.

Key Responsibilities
  • To act as a liaison person between Business Partners and customers regarding the Cuckoo Air Conditioning rent-to-own program.
  • To effectively manage installation and ICS cases across different states.
  • To deliver excellent customer service by attending to all queries and complaints timely and according to Standard Operating Procedures (SOPs).
Requirements
  • Currently enrolled in a bachelor's degree program, preferably in Customer Service or related field.
  • Strong written and verbal communication skills, with attention to detail.

As an intern, you will have the opportunity to gain valuable experience in customer relationship management and improve customer experience through effective communication and issue resolution.

The role also involves collaborating with Business Partners to ensure smooth installations and rental programs for customers. If you are interested in developing your skills in customer-facing roles and contributing to the success of our company, apply now.



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