Patient Education Coordinator

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Rhian_Convatec Full time

About Rhian_Convatec

We are a global medical technology company dedicated to delivering innovative solutions for the management of chronic conditions. Our focus is on improving patient outcomes and reducing care costs.

We operate in almost 100 countries, united by a promise to be forever caring. As a member of our team, you will have the opportunity to make a real difference in people's lives.

As a Clinical Training Specialist at Rhian_Convatec, you will educate patients on Ostomy and Wound Management, develop and implement patient education programs, and work closely with the sales team to identify customer needs.

Responsibilities

  • Develop and deliver training programs for healthcare professionals on Ostomy and Wound Management.
  • Recommend the right ostomy and wound products that best suit patients' needs.
  • Patient App management – Patients' data record & documentation.
  • Manage Social Welfare/MAKNA/Yayasan/JPA/NGO patients.
  • Coordinate with Nurse Associate for patient home/ward visits.
  • Work closely with the Customer Service & Sales Personnel in providing excellent care continuum to patients.
  • Support the hospitals' ET nurses in their Colorectal Cancer Support Group meetings/activities in targeted hospitals.
  • Ensure Patient Education Centre is well maintained and equipped to manage patient visits.


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