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Global CX Innovation Manager

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Capco Full time

We're looking for a talented UX Designer to join our Corporate Banking Customer Experience (CX) team.

The ideal candidate will have a strong understanding of corporate banking, particularly around platforms, entailing message centre, notifications, information architecture, Cash and Trade products and experience working on client-facing projects within financial institutions or fintechs.

You should excel in both UX and UI design, with a deep understanding of service design principles.