Senior Consumer Insights Leader

1 week ago


Petaling Jaya, Selangor, Malaysia NielsenIQ Full time
About the Role

We are seeking a Senior Consumer Insights Leader to join our team in Malaysia. As a key member of our Customer Success Team, you will be responsible for delivering world-class insights and reports to our clients. Your primary objective will be to establish strong relationships with our clients and colleagues, working closely with various teams including marketing, sales, category, and more.

Your role will involve understanding our clients' needs and creating solutions that help them achieve their strategic and tactical goals. If you're passionate about telling stories through data and have a knack for analysis, we'd love to hear from you We offer an excellent training program to ensure you understand all our products and how we create analyses.

  • Lead a team of analysts to deliver consistent and high-quality actionable insights.
  • Build and maintain strong relationships with senior client stakeholders.
  • Coach, develop, and inspire the team to develop careers and drive innovative approaches to client briefs.
Responsibilities
  1. Manage internal stakeholders and projects to ensure client requirements are met.
  2. Proactively share and exchange best practices and industry knowledge across NIQ-GFK internal teams.
  3. Deliver analytics & insights services and conduct tactical client training for Guided Analytics & NIQ GFK CMI products and solutions.
Qualifications
  1. Graduate or Postgraduate with at least 5+ years of experience in consumer insights, quantitative research, data analytics, and delivery.
  2. Ideal experience in a related industry in consumer research or market research.
  3. Awareness of data analytics industry, business model, products, services, and solutions.


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