Support Specialist Role

7 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Simplus Full time

We are seeking a highly skilled Support Specialist to join our team at Simplus Malaysia Info Tech Sdn Bhd. As a key member of our customer support team, you will be responsible for providing top-notch support services to our customers through live chat communication.

About the Job

This full-time position involves working closely with the international team to ensure consistent and high-quality customer support services. Your expertise will help customers navigate various pre-sales and after-sales issues, promoting rapid resolution and improving customer satisfaction.

Responsibilities
  • Deliver exceptional customer experiences through live chat support
  • Collaborate with the international team to achieve shared goals
  • Develop and implement effective solutions to customer issues
  • Contribute to the development of processes and procedures to enhance customer support services
Qualifications

To excel in this role, you should have:

  • A minimum Diploma certificate
  • At least 1 year of relevant work experience
  • Excellent analytical and problem-solving skills
  • Ability to work independently and as part of a team
  • Strong communication and interpersonal skills


  • Kuala Lumpur, Kuala Lumpur, Malaysia Herbalife International, Inc. Full time

    Job DescriptionThis is an exciting opportunity to join our team as a Senior IT Support Specialist, where you will be responsible for providing technical support and collaborating with various stakeholders to resolve complex issues.ResponsibilitiesThe ideal candidate will possess:3+ years of experience in administering multiple collaboration toolsLevel 1...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Pro Specialist Advisory Sdn Bhd Full time

    We are seeking an experienced and skilled Audit Assistant to join our dynamic team at Pro Specialist Advisory Sdn Bhd.Key ResponsibilitiesAs an Audit Assistant, you will be responsible for:Day-to-day accounting operations and functionsAssisting senior/superior in preparing full sets of accountsHandling ad-hoc assignments as assigned by managementMultitasking...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Pro Specialist Advisory Sdn Bhd Full time

    This role offers a unique opportunity to work in a dynamic and fast-paced accounting environment at Pro Specialist Advisory Sdn Bhd.Job RequirementsYou will need:Professional Certificate, Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in AccountingFresh Graduates are encouraged to applyPreferred...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Aqi Intl Full time

    Aqi Intl is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for proactively monitoring and controlling service delivery related responses and activities.You will oversee IT-related issues and provide real-time visibility to Lenovo service order deliveries within SLA. Strong language competencies...


  • Kuala Lumpur, Kuala Lumpur, Malaysia PERSOL APAC Business Support Service Full time

    Job DescriptionThe PERSOL APAC Business Support Service is seeking a highly skilled Business Operations Specialist to join their team. As a key member of the team, you will be responsible for ensuring smooth execution of business operations by meeting quality and customer service expectations.Main ResponsibilitiesSupervise daily operation...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Moomoo Financial Inc. Full time

    About the RoleWe are looking for an experienced Trade Support Specialist to provide top-notch customer service and support to our clients in the online trading industry.


  • Kuala Lumpur, Kuala Lumpur, Malaysia FA Advisory Sdn Bhd Full time

    FA Advisory Sdn Bhd is seeking a skilled Administrative Support Specialist to join their team. The ideal candidate will possess excellent organizational skills, the ability to handle details accurately, and outstanding communication and problem-solving skills.The role of an Administrative Support Specialist involves providing efficient and effective...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Recooty Full time

    Job OverviewAt Recooty, we are seeking a highly skilled Technical Support Specialist to join our team. In this role, you will be responsible for delivering best-in-class support to our customers.


  • Kuala Lumpur, Kuala Lumpur, Malaysia PERSOL APAC Business Support Service Full time

    About the RoleWe are looking for an experienced Administrative Support Coordinator to join our PERSOL APAC Business Support Service team. As a key member of the team, you will play a critical role in supporting the smooth operation of our business.Key ResponsibilitiesEnsure the timely completion of administrative tasks, including pre-payroll support,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia TNS Inc. Full time

    Welcome to TNS Inc.! We're an equal opportunity employer, committed to diversity and inclusion.About the RoleWe're looking for a skilled Helpdesk Support Specialist to join our global team, working on our cutting-edge products and technologies.This role involves collaborating with cross-functional teams, resolving customer inquiries, and providing...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Zurich Australian Insurance Ltd. Full time

    Job OverviewWe are seeking a highly skilled Operational Support Specialist to join our team at Zurich Australian Insurance Ltd.In this role, you will be responsible for providing operational support and assistance in the processing of service requests, business process analysis, and system enhancements. You will work closely with our superior and IT or...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Bright Nexus (M) Sdn Bhd Full time

    About the RoleWe are an organization comprising of highly dedicated security specialists and supported by strategic solution partners. We provide our customers with peace of mind that their business is run in a secure environment. As a Resident Technical Advisor, you will play a critical role in helping our customers step up their security...


  • Kuala Lumpur, Kuala Lumpur, Malaysia UOB Full time

    About the RoleThe Technology and Operations function is a key driver of UOB's business growth and technology transformation. We are seeking an experienced IT professional to join our team as a Core Banking Support Specialist.As a Core Banking Support Specialist, you will be responsible for providing application support to various business users, attending to...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Sutherland Global Full time

    Sutherland Global is seeking a highly motivated Global Support Specialist to join our team. As a key member of our support team, you will be responsible for providing excellent customer service and supporting a team of at least 10 associates to achieve organizational goals.The ideal candidate will have a proven track record in customer service roles, with...


  • Kuala Lumpur, Kuala Lumpur, Malaysia PSI CRO Full time

    About the RoleThe Site Technology Specialist will be responsible for providing technical support and expertise related to technology (Nuclear Medicine, kidney imaging, interventional radiology) to clinical sites. This includes assisting in designing and implementing study-related forms, guidelines, and manuals related to technologies.You will also coordinate...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Apricity Full time

    About the RoleWe are seeking a detail-oriented and organized individual to join our Sales Support Team as a Sales Support Specialist. In this role, you will be responsible for delivering high-quality reports, managing sales and customer data, and providing administrative support to the sales team.You will also play a key role in coordinating with vendors and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia PEOPLE PROFILERS Full time

    Job Description:**Overview of the Role**Our ideal candidate will be a skilled support specialist responsible for providing top-notch customer service and technical issue resolution via various online platforms.**Key Responsibilities**We are looking for someone who can handle multiple concurrent chat and email interactions while addressing frequent start and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia PichaEats (Picha Sdn Bhd) Full time

    PichaEats (Picha Sdn Bhd) seeks an Event Support Specialist to join our team. In this role, you will provide support to the Person in Charge (PIC) for catering events, with a focus on large corporate events and weddings.About the Role:Provide support to the PIC for catering events, including coordination and setup.Assist in managing order logistics, ensuring...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Chip In Full time

    We are seeking a meticulous and proactive Operations Support Specialist to join our team, focusing on backend operational support. This role is crucial in ensuring that our operational processes run smoothly, enabling our merchants to experience seamless service.As an Operations Support Specialist, your primary responsibilities will include processing KYB...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Trip Full time

    Are you passionate about travel and delivering exceptional customer experiences? Do you have excellent communication skills and a passion for problem-solving? If so, we invite you to apply for the role of Travel Support Specialist at Trip.com Group.In this dynamic role, you will work closely with our customers to understand their needs and provide...