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Executive Director of Operations

1 week ago

Shah Alam, Selangor, Malaysia PeopleSearch Pte Ltd Full time

Company Overview

PeopleSearch Pte Ltd is a leading provider of innovative solutions in the specialty chemicals sector. With a strong presence across Asia Pacific, we serve diverse industries globally with a commitment to sustainability, customer satisfaction, and technological advancement.

The incumbent will provide drive and leadership on the development and execution of company strategies, including all branches in Malaysia. Key responsibilities include fostering closer coordination within various functions to achieve cohesiveness, synergy, and operational excellence.

Job Description

  • To lead and develop the company in conjunction with the Group's strategy for continuous and sustainable business growth; initiate, execute, and oversee the implementation of short, mid, and long-term strategies to achieve business goals and financial targets.
  • Responsible for achieving sales and financial targets via assertive and forward-looking business strategies to acquire and develop new customers and growth.
  • Partner with current and new customers to drive Value Transformation by understanding their needs and challenges and developing value-added marketing strategies that meet their requirements and positively impact business growth in the region.
  • Develop a strong marketing culture with a focus on strategic thinking, market competitiveness, product benchmarking against competitors, portfolio management, customer analysis, etc.
  • Strengthen the sales and marketing team in terms of technical knowledge, strategic marketing, sales techniques, communication, and motivation.
  • Implement continuous sales performance evaluations and improvements to ensure a high level of customer satisfaction and retention.
  • Provide leadership to manufacturing and office facilities and work with Regional Functional Leaders to implement changes to achieve synergy and efficiency across all functions.
  • Establish and monitor the performance of business operations against standards and targets in areas such as manufacturing efficiency, cost control, sales revenue, legal compliance, and human resource management.
  • Inspire operational excellence among all operating functions to ensure customers' needs are achieved at a minimal cost level.
  • Accountable for the leadership development of key management team members; cultivate needed leadership skills and functional competencies to effectively perform in assigned roles.
  • Build a sustainable and effective organization structure filled with talented resources and drive effective succession plans for all management members and their next level of reporting managers.
  • Ensure internal controls are established according to DIC's requirements and are both effective and working to protect the interest of the Group and mitigate business risks.