Retail Store Manager

2 days ago


Petaling Jaya, Selangor, Malaysia Sunway Malls Full time

**About the Role**

Sunway Malls is seeking a highly skilled and experienced Retail Store Manager to lead our store operations. As a key member of our team, you will be responsible for ensuring the smooth day-to-day running of the outlet.

Key Responsibilities:
  1. Inventory Management: Oversee the ordering and stocking of inventory required for the outlet's operations.
  2. SOP Compliance: Ensure that all Standard Operating Procedures (SOPs) are upheld and disseminated to staff in a timely manner.
  3. Marketing Campaigns: Collaborate with the marketing team to launch ongoing sales and marketing campaigns smoothly and communicate effectively with staff.
  4. Staff Scheduling: Manage the shift scheduling and manpower costs for the outlet.
  5. Training and Development: Provide on-the-job training to staff and part-timers.
  6. Accuracy and Compliance: Ensure that all sales, returns, and refunds are recorded accurately and in accordance with HQ standards.
  7. Data Provision: Provide timely data as required by HQ.

Requirements:

  • Education: Preferably at least a Diploma or Advanced Diploma, Bachelor's Degree.
  • Experience: At least 2-3 years relevant experience in a similar industry.
  • Candidate Profile: Candidate with equivalent combination of education and experience will be considered.
  • Soft Skills: A good team player with a positive attitude, independent, resourceful, and organized.
  • Leadership Skills: Ability to lead, motivate, and develop staff.
  • Team Building: Ability to build a team environment and use participatory decision-making.

Benefits:

  • Salary: FROM RM 2,500 per month.
  • Allowance: RM100+RM50+Incentive.
  • Working Hours: 7.5 hours daily and 1 off day weekly.
  • Probation Period: 3 months.
  • Annual Leave: 10 days.
  • Medical Insurance: Provided.
  • Overtime Pay: x1.5.
  • Daily Staff Drink: Provided.
  • Other Allowances: e.g., Attendance Allowance & Punctuality Bonus.

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