Education Project Coordinator
6 days ago
About Us
Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine's Best Workplaces for 2020, we are the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone.
Job RoleWe are looking for an Education Operations Specialist to oversee daily business operations and proactively recommend improvements to increase sales performance. This role involves collaborating with the Senior Manager, managing the education training schedule, and coordinating instructor availability.
The ideal candidate will have 2+ years of experience as an administrative professional, preferably in high-tech or fast-paced environments. They should be able to manage priorities and projects independently in a high-volume, dynamic environment.
Key Responsibilities- Manage the education training schedule and coordinate instructor availability.
- Recommend improvements to boost sales performance and partner with various departments to enhance efficiency.
- Monitor training orders, manage supplier relations, and handle customer correspondence.
- Implement and maintain training management systems and tools, and coordinate logistics for training sessions.
- Track and analyze training metrics to assess program effectiveness and provide technical support during training sessions.
- Maintain a working knowledge of the education portfolio to answer customer questions on available education.
- Administrative experience in high-tech or fast-paced environments.
- Proficiency in Outlook calendar, the Microsoft Office suite, and Learning Management Systems (LMS).
- Experience with program management, timelines, spreadsheets, and planning.
- Strong analytical skills with the ability to interpret data and generate actionable insights.
- Familiarity with virtual training platforms and tools.
Our holistic benefits package includes coverage of your health, wealth, and wellness—as well as a great work environment, employee programs, and company culture.
CultureWe've created a culture that embraces diversity, equity, and inclusion and rewards innovation, curiosity, and creativity. We achieve remarkable results by working together in a supportive environment that focuses on continuous learning and embraces change.
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