Global IT Service Provider

6 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Hyva Full time

About Our Team

">

We are a dynamic and diverse team of professionals dedicated to delivering high-quality products and exceptional customer service. Our team is passionate about innovation, creativity, and continuous learning. We strive to maintain a collaborative work environment that promotes growth, development, and job satisfaction.

We are currently seeking a talented and motivated individual to join our team as an ERP Application Support Specialist. As a key member of our IT department, you will play a vital role in ensuring the smooth operation of our IT applications and providing technical support to our global workforce.

Your Key Responsibilities

Your primary duties will include:

  • Providing technical and functional support to end-users (Hyva colleagues) globally for various software applications, mainly Infor LN ERP systems.
  • Troubleshooting issues, answering queries, creating user accounts, assigning relevant roles, and resolving problems promptly.
  • Investigating and resolving application-related issues reported by users through various channels such as email, phone, or ticketing system.
  • Maintaining comprehensive documentation of support procedures, troubleshooting steps, and solutions to facilitate efficient issue resolution and knowledge sharing within the global team.
  • Coordinating with cross-functional IT teams to escalate complex issues, implement solutions, and ensure seamless integration of applications with other systems.
  • Participating in testing activities including regression testing to ensure the reliability, functionality, and usability of new features or updates before deployment.
  • Monitoring the performance and availability of applications using technical and functional KPIs agreed with the IT Solution Analysts.

Please note that this is not an exhaustive list, and you may be required to perform additional tasks related to the position.



  • Kuala Lumpur, Kuala Lumpur, Malaysia Commerz Global Service Solutions Full time

    About Us Company OverviewAt Commerz Global Service Solutions, we strive to be a leading provider of innovative financial services, leveraging cutting-edge technology to enhance customer experience and drive business growth.We believe in fostering a collaborative environment where talented professionals can thrive, share ideas, and contribute to our mission...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Links International Full time

    Key Responsibilities:The successful candidate will be responsible for delivering high-quality payroll services to clients, including:End-to-end payroll processing in Hong Kong, ensuring accuracy and compliance with local regulations.Salary calculations, pension administration, and statutory reporting.Development and maintenance of strong relationships with...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Commerz Global Service Solutions Full time

    **Join Our Esteemed Organization as Senior Finance Manager**Grow Your Career at Commerz Global Service SolutionsThis pivotal role demands a strong analytical and critical thinking skillset. The ideal candidate will have extensive experience in various operational functions including pre-trade management, trade processing, loan admin, securities services,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia iFAST Global Hub AI Full time

    Risk and Compliance Services RoleiFAST Global Hub AI seeks an experienced professional to manage our risk and compliance services in Malaysia. As part of our finance team, you will play a crucial role in maintaining our company's reputation by adhering to strict regulatory requirements.About the Job:Investigate and resolve compliance-related issues;Liaise...


  • Kuala Lumpur, Kuala Lumpur, Malaysia S&P Global Full time

    About The Role:Grade Level (for internal use): 12Relationship Director, Global AccountsLocation: Kuala Lumpur, MalaysiaAbout S&P Global Commodity Insights:S&P Global Commodity Insights is the leading independent provider of insights, benchmark prices and data for the global energy and commodities markets. For over 100 years, we've brought clarity and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia HTC Global Services Full time

    About the Role: We are seeking a highly skilled Voice Engineer to join our team at HTC Global Services. As a Voice Engineer, you will play a critical role in ensuring the smooth operation of our global systems, including Amazon Connect, Microsoft Teams Operator Connect, and Audiocodes Direct Routing SBCs.Key Responsibilities:Supporting users and resolving...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Allegis Global Solutions Full time

    About UsAt Allegis Global Solutions, we're driven by a passion for helping businesses find, attract and retain top talent. Our team of experts provides comprehensive recruitment services that cater to the unique needs of each client.We pride ourselves on our ability to build lasting relationships with our clients and candidates, ensuring a positive...


  • Kuala Lumpur, Kuala Lumpur, Malaysia iFAST Global Hub AI Full time

    Executive, Global Legal, Risk and Compliance Services (Group Services)Since 2000, iFAST Corporation is a global digital banking and wealth management platform which constantly remind ourselves that our company's mission is to help investors around the world to invest globally and profitably. Our business strategies and solutions for our partners and clients...


  • Kuala Lumpur, Kuala Lumpur, Malaysia iFAST Global Hub AI Full time

    Executive, Global Legal, Risk and Compliance Services (HK Services)Add expected salary to your profile for insights.Assist in investigating and following up complaints and enquiries relating to online pension platform;Assist in routine liaison with local regulators/ SROs, including but not limited to MPFA, SFC, IA and HKEx.Assist in routine...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Maybank Full time

    Global Banking ServicesWe are seeking a highly experienced professional to join our team as the Head of Global Banking Services. This role will be responsible for leading a team of professionals who provide global banking services to clients, with a focus on driving business growth and development.Key Responsibilities:Lead a team of professionals who provide...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Commerz Global Service Solutions Full time

    Job DescriptionWe are seeking a Financial Services Analyst Trainee to join our team as a Corporate Trainee. In this role, you will be responsible for assisting in the development and maintenance of due diligence processes, conducting AML and Sanctions screening, and reporting any findings to the TPC Compliance Officer.Collaborate with senior team members to...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Commerz Global Service Solutions Full time

    **Unlock Your Potential: Join Our Dynamic Team as Senior Finance Manager**A Pioneering Role at Commerz Global Service SolutionsAs a Senior Finance Manager, you will be responsible for driving growth and achieving business objectives through innovative solutions. This role involves identifying and resolving business technical issues with the system support...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Crimson Global Academy Full time

    We are looking for a talented Global Student Advocate to join our team at Crimson Global Academy.As a Global Student Advocate, you will be responsible for providing exceptional support to students worldwide. This involves coordinating, engaging, and facilitating student interactions with our Strategists, Tutors, and Mentors.The key responsibilities of this...


  • Kuala Lumpur, Kuala Lumpur, Malaysia S&P Global, Inc. Full time

    About the Role:Grade Level (for internal use): 12 Relationship Director, Global AccountsLocation: Kuala Lumpur, MalaysiaAbout S&P Global Commodity Insights:S&P Global Commodity Insights is the leading independent provider of insights, benchmark prices and data for the global energy and commodities markets. For over 100 years, we've brought clarity and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Commerz Global Service Solutions Full time

    Accounts Payable Senior Specialist (Japanese Speaker)3 days ago Be among the first 25 applicantsDirect message the job poster from Commerz Global Service SolutionsThe role is part of the Expense Management / Accounts Payable team of the entity, ensuring that invoices are paid timely and entries are booked correctly. At the same time being responsible that...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Commerz Global Service Solutions Full time

    About Our Company Industry OverviewCommerz Global Service Solutions operates at the forefront of the financial services industry, driven by a passion for innovation, customer-centricity, and operational excellence.With a rich history of serving clients across various sectors, we continue to evolve and adapt to the changing landscape of global commerce,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Commerz Global Service Solutions Full time

    **Job Description**Commerz Global Service Solutions: A Leading Financial Services ProviderWe are seeking an experienced Finance Professional to join our team as a Senior Finance Manager. As a key member of our leadership team, you will be responsible for managing a group of finance professionals working in Loan Administration and Payments.**Key...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Commerz Global Service Solutions Full time

    Job Summary The role of Trade Finance Test Specialist at Commerz Global Service Solutions involves providing system support and testing for various trade finance operating systems. The incumbent will be responsible for analyzing and optimizing existing standard operating procedures, supervising and executing system testing, ensuring timely delivery of...


  • Kuala Lumpur, Kuala Lumpur, Malaysia S&P Global Full time

    S&P Global Consulting Manager, Global Gas and LNG in Kuala Lumpur, MalaysiaAbout the Role:Grade Level (for internal use): 11S&P Global Commodity Insights – Energy Advisory ServicesThe Role: Consulting Manager, Global Gas and LNGS&P Global Commodities Insights is the leading supplier of market information, price benchmarks (Platts), LNG Analytics, and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Career Horizons Full time

    Job SummaryCareer Horizons is a leading provider of accounting services, committed to delivering exceptional results to our clients. Our team of experienced professionals is dedicated to providing personalized service, innovative solutions, and unparalleled expertise.ResponsibilitiesWe are seeking a highly skilled Senior Accounting Services Provider to join...