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Customer Service Executive

2 weeks ago

Johor Bahru, Johor, Malaysia ZONE COOL AI HOME FURNISHING SDN BHD Full time

Join ZON COOL AI HOME FURNISHING SDN BHD's sales team and become an essential part of our mission to provide exceptional customer service and sell high-quality furniture products.

Responsibilities and Expectations:

  1. Assist walk-in customers and recommend suitable furniture products
  2. Build and maintain strong relationships with customers to increase satisfaction and repeat business
  3. Manage sales orders and coordinate with customers and the delivery team
  4. Pursue new business opportunities and nurture existing customer accounts
  5. Contribute to in-store promotions and improve brand visibility

Required Qualifications and Skills:

  1. Experience in sales and customer service
  2. Proficiency in computer software and sales systems
  3. Fluency in Mandarin, Bahasa Malaysia, and English
  4. Strong communication and interpersonal skills