Product Management Director

2 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Experian Health Full time

At Experian Health, we empower healthcare organizations to drive innovation and improve patient outcomes. As a Product Management Lead, you will play a critical role in shaping our product strategy and ensuring alignment with business goals.

About the Role

This position is responsible for leading the development of our digital products, focusing on strategy and financial performance ownership. You will be accountable for the complete product lifecycle, including market requirements, commercial justification, defining, launching, and customer satisfaction.

You will develop the product strategy and lead, champion, and drive product/business growth across our portfolio of products. Your responsibilities will include:

  • Develop stakeholder buy-in and maintain the business roadmap and product roadmaps.
  • Grow product strategy for products and propositions, ensuring it is well-documented.
  • Champion a culture that achieves goals, delights customers, and keeps consumer advocacy at the heart of everything we do.
  • Ensure good client/consumer outcomes are at the center of decision-making.
  • Manage and review product commercials.
  • Develop and implement 'Go to market' plans, working cross-functionality to ensure successful execution.
  • Own/lead the definition of our requirements, ensuring feasibility studies happen and ensure that products meet our needs.
  • Lead the representation of the product with senior stakeholders and across the organization, evangelizing and inspiring.
  • Ensure our teams are trained and educated on product positioning, pricing, differentiation, and key features.
  • Coordinate feature communication and launches with Channel and Marketing teams.
  • Responsible for agency and other 3rd-party relationships.
Qualifications

To succeed in this role, you will need:

  • 7+ years of experience in a product management role in a B2B environment.
  • Experience from banking, financial services, or a B2B servicing banks with experience in managing digital products.
  • Resilience to thrive in a complex environment.


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