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Data Protection Specialist

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia Avature Full time

At Lenovo, we're dedicated to delivering Smarter Technology for All. As a Backup Administrator, you'll play a critical role in ensuring the integrity and availability of our clients' data.

Key Responsibilities:
  • Administer backup and restoration processes using TSM, Netbackup, Networker, Data Protector, Backup Exec, VEAAM Backup, and Data Domain applications.
  • Monitor scheduled backup jobs, troubleshoot issues, and ensure successful or take remedial action for missed and failed backup jobs.
  • Collaborate with the Backup and Restoration Team and relevant parties to resolve backup job issues on various platforms, including Oracle, SQL Server, Windows, VMware, and UNIX servers.
  • Recommend improvements and new systems to meet business needs and future capacity.
  • Install, maintain, update, and administer TSM, Netbackup, Backup Exec, and VEAAM Backup applications.
  • Create and update documentation, including daily and weekly backup reports.
  • Generate Incident and Change request tickets via ITSM Remedy.
  • Respond to email alerts and assigned ITSM Remedy tickets, providing timely status updates to relevant parties.
  • Provide 24x7 rotating on-call support.
  • Work during off-peak hours on system activities, such as patching, upgrades, and server shutdowns.
  • Review and update business SLA documents.
  • Participate in annual systems DR drill activities, performing the assigned task for the Backup and Restoration Team.

In this role, you will have hands-on experience in backup solutions and architecture. You must possess excellent communication and writing skills in English, as well as Cantonese fluency to support the Hong Kong market.