Freight Forwarding Customer Care Professional
4 days ago
We are looking for a skilled and customer-centric individual to join our freight forwarding customer care team.
Key Responsibilities- To provide exceptional customer service through verbal and written communication.
- To handle customer inquiries, resolve issues, and provide solutions in a timely and professional manner.
- To collaborate with field sales teams to drive customer engagement, satisfaction, and retention.
- To establish strong operational relationships with customers through regular interactions and proactive advice.
- To qualify customer inquiries, provide quotations, and follow up to ensure acceptance and closure.
- To support customer onboarding by ensuring the inclusion and transfer of customer requirements into KN systems.
- To collaborate with finance and revenue care centers to adjust credit limits and coordinate measures for challenges.
- To document, resolve, analyze, and identify root causes of complaints and feedback.
- To create, review, and refine customer reports.
- To ensure delivery against financial targets and strategic objectives.
- Relevant background in logistics, supply chain management, or business administration.
- 2-4 years of experience in logistics, customer service, or air freight operations.
- Excellent verbal and written communication skills.
- Ability to handle complaints and resolve issues efficiently.
- Strong attention to detail and ability to manage complex logistics and documentation.
- Ability to prioritize tasks effectively in a fast-paced environment.
- Flexibility and adaptability to changing situations.
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Freight Forwarding Expert
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia AURORA JET FUEL DMCC Full timeWe are seeking a highly skilled Freight Forwarding Expert to join our team at Aurora Jet Fuel DMCC in Malaysia. As a Freight Forwarding Expert, you will be responsible for driving sales of cargo services, maintaining relationships with clients, and contributing to the growth of our logistics and freight forwarding business.Responsibilities:Identify and...
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Freight Forwarding Manager
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia PSA BDP Full timeWe are a leader in the logistics and supply chain industry, providing innovative solutions to our customers worldwide.Our team is dedicated to excellence and driven by a passion for delivering exceptional results.We are committed to fostering a culture of teamwork, innovation, and continuous improvement.JOB DETAILSDuties include prospecting assigned...
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Customer Care Professional
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Kuehne + Nagel AS Full timeAbout Our CompanyKuehne + Nagel AS is a leading global logistics company committed to delivering exceptional customer service and excellence in air freight operations.Our VisionWe strive to be the preferred logistics partner for our customers, providing innovative solutions and personalized service to meet their needs.Job DescriptionThis role involves...
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Freight Forwarding Specialist
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia cargo-partner GmbH Full timeCompany OverviewCargo-partner GmbH is a dynamic international company with a leading position in the air and sea freight market. We focus on long-term cooperation and guarantee an individual path of professional development.Job DescriptionDrive and generate new business development through selling cargo-partner Network value propositions in specialized...
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Freight Forwarding Team Lead
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Businesslist Full timeThe Global Supply Chain Coordinator will play a critical role in supporting our sea freight operations at Businesslist. This role will involve assisting the Branch Manager in managing the sea freight department and providing guidance to staff members.Key Responsibilities:Coordinate and manage the flow of goods from origin to destination, ensuring timely and...
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Freight Forwarding Project Manager
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hatch Asia Full timeHatch Asia is seeking a skilled Freight Forwarding Project Manager to join our team. The successful candidate will be responsible for coordinating supplier logistics, expediting shipments, managing documentation, and ensuring smooth project execution.Job DescriptionThis role involves working closely with clients to understand their needs, developing...
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Freight Forwarding Specialist
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Kuehne + Nagel AS Full timeWe are seeking a highly skilled Freight Forwarding Specialist to join our team at Kuehne + Nagel AS. The ideal candidate will have extensive knowledge of logistics operations and be able to provide expert advice on shipment management.Key AccountabilitiesTo develop and implement effective logistics strategies to meet customer requirements.To oversee the...
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Freight Forwarding Account Manager
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Kuehne + Nagel AS Full timeWe are seeking an experienced Freight Forwarding Account Manager to join our team at Kuehne + Nagel AS.About the JobThis role will involve managing existing customer relationships and identifying new business opportunities in the renewable energy sector.The key responsibilities will include developing, implementing, and continuously improving strategies,...
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Audiological Care Specialist
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Clarisound Professional Hearing Care Full timeAbout UsClarisound Professional Hearing Care, a leading provider of audiological services in Malaysia, is dedicated to enhancing the quality of life through cutting-edge hearing solutions. With over a decade of industry expertise, our teams deliver exceptional hearing care experiences to clients nationwide.
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Kuala Lumpur, Kuala Lumpur, Malaysia Hatch Asia Full timeCompany OverviewHatch Asia is a leading talent partner in Asia, dedicated to identifying and integrating high-potential talents for our clients. With a commitment to career success for our candidates, we continuously innovate and improve our assessment methods.Job DescriptionWe are seeking a highly skilled Business Development Manager to join our team. In...
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Ocean Freight Sales Professional
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia PSA BDP Full timeAs a member of the PSA BDP team, you will have the opportunity to work with a diverse group of professionals who share a common goal: to deliver exceptional results.We are committed to fostering a culture of teamwork, innovation, and continuous improvement.We provide our employees with the tools and resources they need to succeed, and we encourage them to...
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Air Freight Customer Service Manager
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Kuehne + Nagel AS Full timeAbout This RoleThis is an exciting opportunity to join our team as a Customer Care Professional - Air Freight Operations and contribute to the success of our air logistics operations.Key ResponsibilitiesProviding exceptional customer service and support to customers in air freight operations.Driving customer engagement, retention, and reactivation in close...
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Auditory Rehabilitation Professional
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Clarisound Professional Hearing Care Full timeRequirementsTo succeed as an Audiologist with Clarisound Professional Hearing Care, you should possess:* Strong hearing assessment and diagnostic skills* Experience in fitting and adjusting various types of hearing aids* Excellent communication and interpersonal skills to effectively interact with clients* In-depth knowledge of audiological equipment and...
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Freight Coordination Expert
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia ISCM Full timeAbout the RoleThis position requires a detail-oriented and proactive individual to handle air freight shipments. The ideal candidate will have experience in freight coordination and logistics.Responsibilities:Coordinate with carriers to submit booking requests and monitor shipment movements.Ensure timely communication regarding shipment arrangements and...
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Air logistics Customer Care Specialist
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Kuehne + Nagel AS Full timeYou will be joining our Customer Care Team to add your expertise + skills to the delivery of Customer Excellence.Your RoleYou will support customers by providing helpful information, answering queries, + responding to complaints and feedback.Your ResponsibilitiesUtilizing your strong forwarding + market knowledge, you will provide front line support for...
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Freight Management Director
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Pacific Inter-Link Full timePacific Inter-Link is seeking a highly motivated and experienced Shipping Operations Manager to join our team. In this role, you will be responsible for overseeing all aspects of shipping operations, including freight procurement, documentation, and customer communication.Key Responsibilities:Manage relationships with freight forwarders and shipping lines to...
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Audiologist
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Clarisound Professional Hearing Care Full timeCompany DescriptionClarisound Professional Hearing Care, operating in Malaysia, offers the latest range of hearing instruments to enhance the quality of life. With expertise in the industry for over a decade, our dedicated teams provide top-notch hearing care services to our clients.Role DescriptionThis is a full-time on-site role as an Audiologist located...
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Sea Freight Operations Manager
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Businesslist Full timeWe are seeking a highly skilled Sea Freight Operations Manager to join our team at Businesslist. As a key member of our logistics department, you will be responsible for overseeing and managing the entire sea freight process, ensuring smooth and efficient operations.Key Responsibilities:Assist the Branch Manager in leading the sea freight team and provide...
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Ocean Freight Sales Lead
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia JAC Recruitment Full timeJAC Recruitment is seeking an experienced sales professional to join our team as a Sales Manager, Ocean Freight.About the RoleResponsible for developing and executing sales strategies to achieve revenue targets and grow market share.Build and maintain strong relationships with key clients and stakeholders to drive business growth and improve customer...
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Assistant Sea Freight Manager
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Businesslist Full timeAssistant Sea Freight Manager Posting Date: 14 Jan 2025 | Close Date: 14 Apr 2025Client Background: Our client is a leading worldwide Japan-based international logistics service provider. The Company's line of business includes the arranging of transportation of freight and cargo.Industry: Global Logistics ServicesLocation: Subang JayaHeadcount: 1Position...