Electronics Field Specialist

1 week ago


Bayan Lepas, Penang, Malaysia Career Wise Full time


Job Summary

Career Wise is seeking a skilled Field Engineer to join our team. As a Field Engineer, you will be responsible for planning and executing customer installations, ensuring timely completion and customer satisfaction.

Key Responsibilities

  • Installation Coordination
  • Coordinate customer support logistics and site preparation to ensure smooth installation processes.
  • Equipment Installation
  • Install company machines and systems, conducting thorough testing to ensure proper functionality.
  • Customer Training
  • Provide comprehensive training to customers on equipment operation, programming, and maintenance.
  • Field Services
  • Perform regular preventative maintenance, machine audits, and technical support to ensure optimal equipment performance.
  • Problem Resolution
  • Troubleshoot and resolve machine and system issues efficiently, minimizing downtime.
  • Reporting and Analysis
  • Submit detailed reports on installation outcomes, performance metrics, and areas for improvement to inform product development and engineering.

Requirements

  • A Higher Diploma or above in Electronics or Engineering Technology is required.
  • Strong communication, problem-solving, and interpersonal skills in Mandarin and English are essential.
  • Computer literacy and ability to analyze data are necessary for success in this role.
  • Occasional travel to customer sites or technical conferences may be required.
  • Relevant experience with Surface Mount Technology (SMT) and a minimum of 2-5 years of working experience in a related field are preferred.
  • Ability to understand and interpret technical documents and drawings is crucial.
  • Physical ability to move heavy objects is necessary for some assignments.


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