Business Analysis Specialist

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Miki Travel Asia Full time

About the Role

We are seeking an experienced Business Analysis Specialist to join our Global IT team at Miki Travel Asia. As a key member of our IT organization, you will play a vital role in driving business success through the analysis and implementation of technology solutions.

Key Responsibilities:

  • Liaise with stakeholders to understand their needs and communicate findings and recommendations.
  • Influence relationships with key stakeholders, acting as a primary point of contact for business change design and implementation.
  • Develop and implement strategies to improve business processes and operations.
  • Create detailed reports and presentations to communicate insights and recommendations to management.
  • Maintain comprehensive documentation of business processes, requirements, and changes.

Requirements:

  • Bachelor's degree in Business Administration, Information Technology, or a related field.
  • Minimum 3 years of experience in business analysis or a related experience.
  • Business Analysis work at Tour Operator Industry (or Travel Industry) is a plus.
  • Working under the Scrum or Prince 2 Project management framework is a plus.
  • Proficiency in data analysis tools and techniques, advanced knowledge of Google Workspace / Office 365.
  • Excellent written and verbal communication skills, with the ability to present complex information clearly and concisely.
  • Strong analytical and problem-solving skills.


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