Client Growth Specialist
4 days ago
About Our Benefits:
We offer a comprehensive benefits package, designed to support your well-being and career development. Our benefits include flexible working arrangements, volunteer time off, LinkedIn Learning, and an Employee-Assistance-Program (EAP).
About the Job:
We are seeking a talented Client Growth Specialist to join our team. As a Strategic Account Development Lead, you will be responsible for driving commercial growth, ensuring high client satisfaction, and building strong relationships with clients.
Key Responsibilities:
Client Partnership & Commercial Success- DEVELOP ACCOUNT GROWTH PLANS, stakeholder maps, and renewal strategies, ensuring updates are provided to leadership bi-annually.
- LEAD THE CO-CREATION OF CLIENT ROADMAPS, ensuring timelines are met and revisited throughout the year to accommodate changes.
- OVERSIGHT THE ACCURATE AND TIMELY DOCUMENTATION OF CLIENT INFORMATION AND FILES IN INTERNAL SYSTEMS, e.g. Dynamics.
Qualifications:
- EXPERIENCE: Minimum of 3 years in customer success, account management, or a related client-facing role.
- SKILLS: Strong analytical, strategic planning, and communication skills. Ability to manage complex client portfolios and identify growth opportunities.
- TECHNOLOGY: Proficiency in CRM systems (e.g., Dynamics, Skalin) and data analysis tools.
- CLIENT-CENTRIC APPROACH: A deep commitment to client success, with a proactive and solution-oriented mindset.
- ATTITUDE: Autonomous, looking for new challenges and accompanying the exploding e-commerce market is a real motivation for you.
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