Motor Vehicle Sales Expert
5 days ago
Sime Darby Motors is committed to providing a safe and healthy working environment for all employees, while complying with local legal requirements.
Job Responsibilities
- Provide exceptional customer service to ensure customer satisfaction and loyalty.
- Identify and pursue sales opportunities to meet sales targets.
- Develop and maintain relationships with customers to ensure customer satisfaction and loyalty.
- Prepare and present sales pitches to customers to promote our range of vehicles/products.
- Manage and maintain accurate customer records and data to ensure effective use of the sales funnel system.
- Ensure vehicles are properly prepared for delivery and follow up on delivery to ensure customer satisfaction.
- Exercise proper collections on payment and ensure compliance.
- Adhere to all relevant government legislations and regulations governing the motor trade.
- Attend sales training when nominated by the Company.
- Understand how to penetrate competitor's market.
- Collaborate with the Sales Supervisor or Branch Manager on pricing and discounts in order to maximize returns on sales.
- Familiarise with every aspect of our range of vehicles/products in order to answer relative questions correctly and keep up-to-date.
- Fully conversant with the Company's sales policies and Company's sales and servicing policies.
- Carry out existing laid down company policies.
- Display highest integrity, exercise initiative, judgement and tact and conduct yourself at all times to the complete satisfaction of the Company.
- Engage in company business only. Not allowed to trade on personal interest.
- Quickly and efficiently attend to customers and address complaints that may arise from time to time.
- Perform showroom duty on a specified day according to the roster. Ensure the tidiness and cleanliness of the showroom and the vehicles of the day.
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