Motor Vehicle Sales Expert

5 days ago


Johor Bahru, Johor, Malaysia Sime Darby group Full time

Sime Darby Motors is committed to providing a safe and healthy working environment for all employees, while complying with local legal requirements.

Job Responsibilities

  • Provide exceptional customer service to ensure customer satisfaction and loyalty.
  • Identify and pursue sales opportunities to meet sales targets.
  • Develop and maintain relationships with customers to ensure customer satisfaction and loyalty.
  • Prepare and present sales pitches to customers to promote our range of vehicles/products.
  • Manage and maintain accurate customer records and data to ensure effective use of the sales funnel system.
  • Ensure vehicles are properly prepared for delivery and follow up on delivery to ensure customer satisfaction.
  • Exercise proper collections on payment and ensure compliance.
  • Adhere to all relevant government legislations and regulations governing the motor trade.
  • Attend sales training when nominated by the Company.
  • Understand how to penetrate competitor's market.
  • Collaborate with the Sales Supervisor or Branch Manager on pricing and discounts in order to maximize returns on sales.
  • Familiarise with every aspect of our range of vehicles/products in order to answer relative questions correctly and keep up-to-date.
  • Fully conversant with the Company's sales policies and Company's sales and servicing policies.
  • Carry out existing laid down company policies.
  • Display highest integrity, exercise initiative, judgement and tact and conduct yourself at all times to the complete satisfaction of the Company.
  • Engage in company business only. Not allowed to trade on personal interest.
  • Quickly and efficiently attend to customers and address complaints that may arise from time to time.
  • Perform showroom duty on a specified day according to the roster. Ensure the tidiness and cleanliness of the showroom and the vehicles of the day.


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