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Customer Experience Director

3 weeks ago

Klang, Selangor, Malaysia A&W (Malaysia) Sdn Bhd Full time

A&W (Malaysia) Sdn Bhd is dedicated to providing our customers with a memorable dining experience. We are seeking a seasoned Customer Experience Director to lead our efforts in exceeding customer expectations.

Key Responsibilities:
  • Develop and implement customer-centric strategies to drive loyalty and retention.
  • Collaborate with the product development team to design innovative menu items and promotions.
  • Lead cross-functional teams to launch new initiatives and campaigns.
  • Monitor customer sentiment and analyze feedback to inform business decisions.

If you have a proven track record in customer experience management and are passionate about driving business growth, we invite you to apply for this exciting opportunity.