Product Knowledge Specialist

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Gulf Marketing Group (GMG Group) Full time
Job Requirements

Gulf Marketing Group (GMG Group) is seeking a Product Knowledge Specialist to join our team. This role involves developing and maintaining in-depth knowledge of our brands' products, providing exceptional customer service, and contributing to the overall success of our store.

Key Responsibilities:
  • Product Research: Stay up-to-date on our brands' products, including their features, benefits, and specifications.
  • Customer Interaction: Engage with customers, address their queries, and provide solutions to their needs.
  • Store Display: Assist in maintaining visually appealing store displays, adhering to brand guidelines and ensuring an attractive shopping environment.
  • Inventory Management: Participate in inventory management tasks, including stock counts, receiving, and proper care of merchandise.
  • Teamwork: Collaborate with colleagues to achieve sales targets and contribute to a positive store atmosphere.
Requirements:
  • Nationality: Must be a Malaysia citizen.
  • Able to Start: Able to start work immediately.
  • Customer Service: Strong customer service skills and a willingness to go above and beyond for customers.
  • Language Skills: Excellent command of English and Bahasa Malaysia.
  • Adaptability: Willingness to adapt to a fast-paced retail environment, including shift working schedules, weekends, and public holidays.


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