Global Services Analyst

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia HTC Global Services Full time
Role Description

We are looking for a seasoned Senior Business Analyst with expertise in IT and the insurance domain to join our team at HTC Global Services. This role demands strong analytical skills, effective communication, and collaboration with cross-functional teams.

Main Responsibilities
  • Gather, analyze, and document business requirements from stakeholders.
  • Develop and maintain Functional Specification Documents (FSDs).
  • Facilitate requirement elicitation sessions with stakeholders, SMEs, and product owners.
  • Evaluate compliance and regulatory implications in business requirements.
Collaborative Approach
  • Maintain coordination among business, technical, and compliance teams.
  • Organize and lead daily scrum meetings, monitoring progress and informing the Project Lead/Manager.
  • Regularly update the Project Manager on progress and contribute to project management initiatives.
  • Support stakeholders in clarifying requirements, prioritizing tasks, and resolving conflicts.


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