E-commerce Operations Director
2 days ago
We are a hybrid work environment that offers flexible arrangements, allowing you to work from anywhere while still being connected to your colleagues. Our office is equipped with state-of-the-art technology and amenities to support your productivity and well-being. We prioritize staff wellness, offering comprehensive corporate insurance, regular learning and career development opportunities, and a generous staff discount off LB products.
The Ideal CandidateWe are seeking a highly motivated and organized individual with excellent English and Chinese language skills. The ideal candidate will have experience working in a production, fast-fashion, or e-commerce environment and possess strong diplomatic and communication skills. If you are a team player with a positive attitude and a passion for fashion, we encourage you to apply.
Main Responsibilities:- Collaborate with internal teams and vendors to ensure timely deliveries and effective communication
- Leverage existing reporting/production tracking tools to provide visibility to internal teams
- Manage pre-production to production schedules, updating time & action calendars and maintaining an accurate production schedule
- Own production updates and participate in weekly updates with external and internal teams
- Work closely with design and product development teams to maintain sample tracking processes
- Serve as the link between factories and internal teams, managing vendor communication regarding sampling, orders, and production
- Communicate with multiple vendors daily, ensuring delivery deadlines are met, and assist with vendor issue resolution
- Coordinate end-to-end coordination for photoshoot samples, including follow-up requests and efficient handover communications with HQ Teams
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