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Senior Business Engagement Officer

3 weeks ago

Penang, Malaysia Blue Legal Full time
Main Responsibilities:
  • Develop Strategic Client Plans: Collaborate with client relationship partners to create and deliver strategic plans for client development.
  • Client Team Meetings: Monitor and manage regular output-focused meetings, sharing knowledge, identifying opportunities for cross-selling, and planning client development activities.
  • Relationship Investments: Form and share best practices on relationship investments, service delivery, and client development.
  • Client Insights: Share client insights, tools, and best practices using the firm's client intelligence portal and CRM systems.
  • Programme Governance: Support the accountability and governance of the Client Engagement Programme by regularly reporting and reviewing client engagement.