Coordinated Services Associate

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Lancesoft Malaysia Full time

About the Position

We are looking for a highly skilled and organized Coordinator - Insurance Operations to join our team in APAC Malaysia Market.

The successful candidate will be responsible for performing tasks associated with invoice to cash processes, ensuring timely delivery and process of complex as well as normal tasks assigned, and providing excellent client communication skills.

Key Responsibilities:

  1. Invoice to Cash Processes: Perform tasks associated with invoicing, billing, reconciliation, etc.
  2. Task Delivery: Ensure timely and seamless delivery and process of complex as well as normal tasks assigned.
  3. Client Communication: Ensure timely communication with clients and colleagues by offering updates and resolutions when required.
  4. Policies and Procedures: Ensure adherence to policies and procedures as per organization's standards and SOPs.
  5. Error Investigation: Take part in investigation on queries and errors as well as assisting in developing action plans to drive improvement.

Requirements:

To succeed in this role, you will need relevant experience in the Insurance sector and/or the Financial Sector, with a strong focus on business development, finance, and quality assurance.



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