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Service Lead for Backup and Storage Solutions
2 weeks ago
We are looking for an experienced Service Lead to join our team at NTT DATA Business Solutions. As a Service Lead, you will oversee the operational execution of backup and storage services, ensuring high-quality delivery within an enterprise environment. This includes leading and mentoring the backup and storage team to ensure adherence to best practices and industry standards.
The ideal candidate will have a strong background in data protection and storage solutions, with a focus on Commvault Backup. They should also have experience with ITIL processes, particularly Change and Incident Management, to drive high performance and compliance.
Key responsibilities include administering and managing Commvault Backup solutions, monitoring and troubleshooting, and ensuring effective data integrity and retention policies. The successful candidate will also provide long- and short-term resource forecasting and facilitate operational communication within the service and with stakeholders.
