Solution Proposition Specialist

6 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Hiredly X Full time
About the Position

Hiredly X is seeking a skilled Pre-sales IT Specialist to join our team. In this role, you will be responsible for developing and maintaining relationships with customers, understanding their business challenges and objectives, and proposing customized solutions to meet their technical and business needs.

Main Responsibilities:
  • Stay updated on industry standards, emerging technologies, and best practices in the IT sector.
  • Develop and maintain relationships with customers to understand their business challenges and objectives.
  • Collaborate with Sales and System Support teams to analyze customer needs and propose suitable customized solutions.
  • Manage multiple customer profiles to prepare and review proposals, as well as create technical documentation for other parties to follow up with.
  • Regularly educate internal and external parties to improve the quality of solution proposals.
Requirements:
  • Degree in computer science, information technology, engineering, or a related field.
  • At least 2-3 years of working experience in a related field.
  • Proven experience in pre-sales or a technical role within the IT industry.
  • Familiarity with IT products and services, such as infrastructure, networking, cloud computing, and cybersecurity.
  • Previous experience in systems engineering or technical consulting and SQL is advantageous.
  • Excellent presentation and demonstration skills, with the ability to convey technical information clearly to non-technical audiences.
  • Good command of written English and Malay.


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