Change Management Specialist

6 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia RHB Banking Group Full time
Role Summary

RHB Banking Group is seeking a talented professional to drive strategic organisational changes and optimise business processes, enhancing operational efficiency and delivering exceptional customer experiences.

Key Responsibilities
  • Conduct comprehensive analyses of existing business processes to identify opportunities for improvement and design innovative solutions to streamline workflows and enhance productivity.
  • Collaborate cross-functionally to facilitate the adoption of new processes and technologies, ensuring seamless transitions and minimising disruptions.
  • Provide change management support and deliver training programmes to upskill and engage employees, staying up-to-date with industry trends and best practices in change management and process optimisation.

Requirements

  • Minimum 5 years of experience in change management and business process re-engineering, preferably within the banking or financial services sector.
  • Strong analytical and problem-solving skills to identify pain points and develop effective solutions.
  • Excellent communication and stakeholder management abilities to drive change and gain buy-in.
  • Tertiary qualification in Business, Management, or a related field.


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