Service Delivery Manager

2 weeks ago


Shah Alam, Selangor, Malaysia Dongyang Full time
Job Description

We are seeking a highly skilled Service Delivery Manager to join our team at Dong Yang Elevator (M) Sdn Bhd. As a key member of our team, you will be responsible for providing technical support and resolving issues to ensure seamless elevator operation.

Key Responsibilities
  • Provide technical support to resolve issues in a timely manner
  • Conduct quality assurance checks to maintain high service standards
  • Manage a team of maintenance personnel to ensure objectives are met
  • Develop and implement effective solutions to root maintenance issues
  • Prepare quotations and technical reports for management review
  • Offer excellent customer service to maintain customer relationships
Requirements
  • Candidate must possess a Professional Certificate, Diploma, or equivalent in Electrical/Mechanical Engineering
  • Fluent in Bahasa Malaysia and English
  • Strong project management skills with good leadership and interpersonal abilities
  • Able to work independently and effectively in a team environment
  • Proficient in Microsoft Excel and PowerPoint
Benefits
  • Monthly incentive scheme
  • KWSP/SOCSO benefits included
  • 14 annual leave days per year
  • Medical coverage provided
About Us

Dong Yang Elevator (M) Sdn Bhd is a reputable company committed to delivering high-quality elevator services. We offer a supportive work environment and opportunities for career growth.



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