Zero Defect Champion

Tata Consultancy Services (TCS) is a leading IT services company that follows the Tata group philosophy of building sustainable businesses. We are committed to achieving long-term net zero emissions by 2030.About UsOur organization is dedicated to innovation, excellence, and crafting a brighter future. We champion green initiatives, such as promoting...

Quality Assurance and Compliance- Achieve first call resolution where possible and follow up with customers on unresolved issues.- Perform after call duties and quality assurance in accordance to the set procedures with zero defect.- Consolidate and provide customer feedback to respective business partners for improvements and enhancements.- Ensure adherence...

The Quality Manager is responsible to lead and drive quality assurance and continuous improvement initiatives to achieve operational excellence and zero defects.This role is pivotal in fostering collaboration between teams, ensuring quality standards are met, and implementing robust systems to improve product and process quality while balancing delivery...

Job SummaryWe are seeking a Quality Improvement Leader to drive manufacturing excellence and zero defect status in our production process. The ideal candidate will have strong leadership skills, analytical abilities, and excellent communication skills.The successful candidate will lead continuous improvement plan activities, perform audits to drive quality...

We are looking for a skilled Contact Centre Specialist to join our team. As a Contact Centre Specialist, you will be responsible for handling inbound calls, providing personalized customer service, and ensuring quality assurance.Main Responsibilities:To achieve first call resolution where possible and follow up with customers on unresolved issues.To perform...

Position Summary:Leadership to drive manufacturing quality and a candidate who is looking for career growth opportunities. Result-oriented team player who can collaborate well to drive quality improvement towards ATKL Total Quality goals.Job Responsibilities:Lead or participate in manufacturing continuous improvement plan activities to achieve ZERO defect...

Job DescriptionWe are seeking a Relationship Ambassador to provide one-stop and holistic banking solutions to our customers.Promote professional wealth advice to achieve customer satisfaction goals.Foster strong relationships with HNW clients through proactive engagement, enhancing the customer engagement score.Maintain compliance by adhering to documentary...

Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Tata Consultancy ServicesTalent Acquisition | Human Resource Executive | Tata Consultancy ServiceAbout TCS:Join Tata Consultancy Services, Asia Pacific and be part of an organization committed to sustainable development for our future. TCS follows the Tata group...

About the RoleWe are seeking a Senior Relationship Strategist to join our team in OCBC Bank, where you will be responsible for providing high net worth banking solutions to our premier clients. Your primary objective will be to expand the Premier Franchise by acquiring new customers through various marketing initiatives.Key ResponsibilitiesTo plan, organize,...

TCS is committed to sustainable development and strives to achieve long-term net zero emissions by 2030. Our organization is dedicated to innovation, excellence, and crafting a brighter future through technology and talent.Job DescriptionThis role involves functional testing experience with manual testing knowledge and requires proficiency in English,...

Tata Consultancy Services (TCS) prioritizes sustainability and is working towards achieving long-term net zero emissions by 2030. Our unique values position us to combine purpose-driven innovation with digital expertise, collaborating with customers and governments to lead innovative solutions.Job OverviewThis role involves functional testing experience with...

About the RoleWe are seeking a Compliance Operations Specialist to join our team in Malaysia. This role will focus on ensuring the accuracy and reliability of investment data, working closely with the Head of Fiduciary Services to manage operations and deliver high-quality services.Key ResponsibilitiesMaintain knowledge of the Group's business strategy and...

Job DescriptionThis Fiduciary Services Professional role is focused on ensuring the accuracy and reliability of investment data. The successful candidate will work closely with the Head of Fiduciary Services to manage operations, ensure compliance, and deliver high-quality services.ResponsibilitiesMaintain knowledge of the Group's business strategy and...

About the RoleThis Investment Guidelines Manager position is based in Malaysia and will focus on developing and maintaining knowledge of the Group's business strategy and model, as well as regulatory requirements.Key ResponsibilitiesDevelop and maintain knowledge of the Group's business strategy and model, as well as regulatory requirements.Contribute to...

Relationship Manager - Top Banks - NationwideTo provide "One-Stop" and holistic banking solutions to our customers.Offer Professional Wealth AdviceService: You are expected to proactively engage HNW customers to establish a good relationship with customers to achieve a growing customer satisfaction in line with the aim of improving the customer engagement...

About the RoleThis Senior Investment Compliance Specialist position is based in Malaysia and will focus on ensuring compliance with investment guidelines for all regions. The successful candidate will report to the Head of Fund Compliance and play a critical role in supporting the global support function.Key ResponsibilitiesDevelop and maintain knowledge of...

Tata Consultancy Services, a leading IT services company, is committed to sustainable development for our future. We follow the Tata group philosophy of building sustainable businesses that are rooted in the community and demonstrate care for the environment.Our organization combines a purpose-driven worldview with digital innovation, collaborating with...

Job Description - Customer Service Executive (Contact Centre) (25000077)ServicesTo attend to inbound calls enquiries over various range consumer financial products and services.To handle calls professionally by providing accurate and timely information and able to provide effective solutions to customer's queries.To provide personalized customer service to...

Job Description - Premier Relationship Manager - China Desk (240001KP)The Group Consumer Financial Services division serves almost 3 million customers across Singapore, Malaysia, Indonesia, and China. In Malaysia, our customer proposition caters to high net worth, premier, and emerging affluent individuals through our premier private, wealth management, and...

Job Description - WALK-IN Customer Service Executive (Contact Centre)Date: Friday, 21 March 2025Time: 9.00am - 12.00pm and 2.00pm - 4.00pmLocation: 4th (3A) Floor, Wisma Lee Rubber, 1 Jalan Melaka, 50100 Kuala Lumpur (next to Masjid Jamek LRT station)ResponsibilitiesTo attend to inbound calls enquiries over various range consumer financial products and...