Project and Technical Specialist
1 week ago
We are seeking a highly skilled Project and Technical Specialist - Cybersecurity to join our team at Empire Automation Sdn Bhd.
Job SummaryThe ideal candidate will have extensive experience in project management, system design, technical engineering, and quality control in security systems. As a Project and Technical Specialist - Cybersecurity, you will be responsible for overseeing end-to-end projects, integrating security solutions, and supporting clients with system use and maintenance.
Key Responsibilities- Develop and maintain project schedules, budgets, and resource allocations.
- Collaborate with clients to determine their security needs and ensure that project objectives align with those requirements.
- Manage subcontractors, vendors, and other external stakeholders to ensure timely delivery of project components.
- Conduct regular project reviews and risk assessments, proactively resolving issues to maintain timelines.
- Configure, install, and test integrated security management solutions, including access control, surveillance (CCTV), intrusion detection, and alarm systems.
- Work with IT teams to integrate security systems with existing network and infrastructure, ensuring data integrity and system stability.
- Provide technical expertise in selecting hardware, software, and other technologies suited to client requirements and project goals.
- Troubleshoot technical issues during and post-implementation, performing root-cause analysis to prevent future occurrences.
- Ensure compliance with cybersecurity protocols, data protection standards, and industry best practices.
- Design system architecture and layouts to optimize security and minimize blind spots or vulnerabilities.
- Develop and document detailed engineering drawings, wiring diagrams, and configurations for system implementation.
- Integrate multiple security platforms (e.g., CCTV, access control, video analytics) into a single, unified management solution.
- Customize software configurations to meet unique client needs and industry-specific requirements.
- Conduct testing and quality assurance checks to confirm that systems meet performance specifications and safety standards.
- Ensure that all security systems comply with regulatory requirements and industry standards, such as ISO 27001 for information security.
- Prepare detailed reports and documentation for quality assurance, client sign-off, and system certifications.
- Provide training to client teams on system use, maintenance, and troubleshooting.
- Act as a primary point of contact for technical support during and after project completion.
- Gather feedback post-deployment to assess satisfaction and identify potential improvements for future projects.
- Prepare technical documentation, including user manuals, maintenance procedures, and support guides.
- Stay updated on industry trends, new technologies, and best practices in security management solutions.
- Recommend system upgrades, new features, or additional services that may benefit clients based on emerging technologies.
- Document lessons learned and contribute to the organization's knowledge base to improve future project implementations.
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