Technical Helpdesk Expert

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Hyva Full time

About the Job

We are seeking a Technical Helpdesk Expert to join our team at Hyva. As a Technical Helpdesk Expert, you will provide technical support to end-users globally for various software applications, mainly Infor LN ERP systems.

Your key responsibilities will include:

  • Providing technical support to end-users globally for various software applications, mainly Infor LN ERP systems.
  • Investigating and resolving application-related issues reported by users through various channels such as email or ticketing system.

You will work closely with cross-functional IT teams to escalate complex issues, implement solutions, and ensure seamless integration of applications with other systems.



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