Technical Helpdesk Expert
2 weeks ago
About the Job
We are seeking a Technical Helpdesk Expert to join our team at Hyva. As a Technical Helpdesk Expert, you will provide technical support to end-users globally for various software applications, mainly Infor LN ERP systems.
Your key responsibilities will include:
- Providing technical support to end-users globally for various software applications, mainly Infor LN ERP systems.
- Investigating and resolving application-related issues reported by users through various channels such as email or ticketing system.
You will work closely with cross-functional IT teams to escalate complex issues, implement solutions, and ensure seamless integration of applications with other systems.
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