it helpdesk support- cantonese speaker
3 hours ago
Getronics Federal Territory of Kuala Lumpur, Malaysia
IT HELPDESK SUPPORT- CANTONESE SPEAKER1 day ago Be among the first 25 applicants
- Provide general helpdesk support and installation support for hardware, software, mobile devices, and computers.
- Diagnose and troubleshoot technical issues including account set-up.
- Walk through with users to resolve their technical issues.
- Manage ticketing system.
- Manage and update IT asset records.
- Support the implementation of new solutions or applications.
- Assist in ad-hoc IT related projects.
- Working knowledge and expertise with a variety of software, hardware, and applications.
- Good understanding of mobile devices and other tech products.
- Knowledge of both MS Windows and Mac OS X environments.
- Strong oral and written communication skills. Ability to translate end-users requirements. Ability to clearly communicate, interpret, and explain technical concepts to technical and non-technical users at various levels.
- Mandarin and Cantonese Language is a MUST.
Executive
Employment typeContract
Job functionInformation Technology
IndustriesIT Services and IT Consulting
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