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Customer Experience Improvement Lead

2 weeks ago

Butterworth, Penang, Malaysia Micron Technology, Inc Full time

About the Opportunity

We're seeking an exceptional Senior/Customer Quality Engineer to join our Global Quality Organization at Micron Technology, Inc.

As a key member of our team, you'll play a vital role in ensuring our customers receive outstanding quality experiences. Your responsibilities will include interacting regularly with sales, field application engineers, and internal collaborators to maintain alignment on quality and reliability issues, cultivating strong customer relationships, and leading DRAM-related technical projects to improve overall quality.

The ideal candidate will possess excellent written and verbal communication skills in English, demonstrate high initiative, and exhibit outstanding multi-tasking, problem-solving, and interpersonal skills.

Qualifications:
  • Bachelor's Degree in Electronics Engineering, Computer Science or a related field.
  • Experience in Customer Quality, Supplier Quality, Field Applications Engineering, Technical Sales or DRAM (product, test, design, application's, system's engineering).
  • Good written and verbal communication skills in English.
  • High degree of shown self-initiative and ability to think and act independently.
  • Outstanding multi-tasking, problem-solving and interpersonal skills.
  • Collaborate with multi-functional teams to understand needs and translate them into actionable plans, results, and resource requirements.