Semiconductor Solutions Expert
2 weeks ago
Job Title: Field Application Engineer
Company: Ked Tech Pte Ltd
Job Summary:
We are seeking a highly skilled and motivated Field Application Engineer to join our team in the semiconductor industry. The successful candidate will play a critical role in providing technical expertise and support to our customers, ensuring the successful implementation and optimization of our semiconductor solutions.
Key Responsibilities:
- Technical Support: Provide professional technical support to customers, addressing and resolving product-related issues, and ensuring optimal performance of semiconductor solutions.
- Installation and Configuration: Assist customers in the installation, configuration, and calibration of semiconductor equipment and systems.
- Troubleshooting: Conduct on-site visits to troubleshoot and resolve technical challenges during the deployment phase.
- Training and Development: Develop and deliver comprehensive training programs for customers, covering product functionality, application techniques, and best practices.
- Documentation: Create technical documentation, user manuals, and training materials to support customer education.
- Collaboration: Collaborate with R&D and product development teams to provide insights into customer needs and market trends, contributing to the enhancement of existing products and the development of new solutions.
- Testing and Validation: Test and validate new products and features in real-world scenarios, providing feedback to improve performance and usability.
- Customer Relationships: Build and maintain strong relationships with customers, acting as a trusted advisor and primary point of contact for technical inquiries.
- Business Development: Work closely with sales and marketing teams to support business development efforts, including product demonstrations and technical presentations.
- Industry Knowledge: Stay up-to-date with the latest advancements in semiconductor technology and industry trends.
Qualifications:
- Education: Diploma or Degree in Electrical Engineering, Materials Science, or a related field.
- Experience: 2+ years of experience in the semiconductor industry, with a focus on application engineering or technical support.
- Skills: Strong understanding of semiconductor fabrication processes, equipment, and materials. Excellent problem-solving skills and the ability to work independently and as part of a team. Effective communication skills, both written and verbal, with the ability to convey complex technical information to non-technical stakeholders.
- Additional Requirements: Experience with CAD software, simulation tools, and semiconductor testing equipment is a plus. Willingness to travel locally or to overseas for customer visits and on-site support as needed.
Benefits:
- Competitive Salary: Competitive salary and performance-based bonuses.
- Professional Growth: Opportunities for professional growth and development.
- Flexible Work Schedule: Flexible work schedule and supportive work environment.
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