Semiconductor Solutions Expert

2 weeks ago


George Town, Penang, Malaysia Ked Tech Pte Ltd Full time
Job Description

Job Title: Field Application Engineer

Company: Ked Tech Pte Ltd

Job Summary:

We are seeking a highly skilled and motivated Field Application Engineer to join our team in the semiconductor industry. The successful candidate will play a critical role in providing technical expertise and support to our customers, ensuring the successful implementation and optimization of our semiconductor solutions.

Key Responsibilities:

  • Technical Support: Provide professional technical support to customers, addressing and resolving product-related issues, and ensuring optimal performance of semiconductor solutions.
  • Installation and Configuration: Assist customers in the installation, configuration, and calibration of semiconductor equipment and systems.
  • Troubleshooting: Conduct on-site visits to troubleshoot and resolve technical challenges during the deployment phase.
  • Training and Development: Develop and deliver comprehensive training programs for customers, covering product functionality, application techniques, and best practices.
  • Documentation: Create technical documentation, user manuals, and training materials to support customer education.
  • Collaboration: Collaborate with R&D and product development teams to provide insights into customer needs and market trends, contributing to the enhancement of existing products and the development of new solutions.
  • Testing and Validation: Test and validate new products and features in real-world scenarios, providing feedback to improve performance and usability.
  • Customer Relationships: Build and maintain strong relationships with customers, acting as a trusted advisor and primary point of contact for technical inquiries.
  • Business Development: Work closely with sales and marketing teams to support business development efforts, including product demonstrations and technical presentations.
  • Industry Knowledge: Stay up-to-date with the latest advancements in semiconductor technology and industry trends.

Qualifications:

  • Education: Diploma or Degree in Electrical Engineering, Materials Science, or a related field.
  • Experience: 2+ years of experience in the semiconductor industry, with a focus on application engineering or technical support.
  • Skills: Strong understanding of semiconductor fabrication processes, equipment, and materials. Excellent problem-solving skills and the ability to work independently and as part of a team. Effective communication skills, both written and verbal, with the ability to convey complex technical information to non-technical stakeholders.
  • Additional Requirements: Experience with CAD software, simulation tools, and semiconductor testing equipment is a plus. Willingness to travel locally or to overseas for customer visits and on-site support as needed.

Benefits:

  • Competitive Salary: Competitive salary and performance-based bonuses.
  • Professional Growth: Opportunities for professional growth and development.
  • Flexible Work Schedule: Flexible work schedule and supportive work environment.


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