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Hygiene Specialist

3 weeks ago

George Town, Penang, Malaysia Reckitt Full time

We are Reckitt, a global leader in the hygiene, health, and nutrition sectors, driven by a passion to create a better future for all. Our Sales teams are pivotal in delivering this vision, building deep connections with customers and making high-quality products accessible across various channels.

We operate in highly competitive markets, fostering a dynamic environment where cross-functional teams collaborate to achieve success. With a focus on areas such as Field Sales, Key Accounts, Trade Marketing, and Category Development, our teams deliver exceptional results while fostering growth and development.

About The Role

This exciting opportunity as a Sales Detailer offers a chance to bring our products to life through exceptional storytelling skills. As the face of brand advocacy, you will cultivate strong relationships, drive engagement, and build lasting customer loyalty. If you thrive in environments that balance independent challenges with collaborative teamwork, and enjoy connecting with customers and industry peers, your next chapter of professional growth awaits you with us.

Your Responsibilities

You will be responsible for:

  1. Developing and executing annual sales plans, focusing on customer needs and market trends.
  2. Tracking progress against plans, communicating insights to the Sales Manager, and driving positive performance outcomes.
  3. Making professional presentations to healthcare professionals and other decision-makers to gain their support for our company's products.
  4. Identifying potential prescribers and developing them into regular supporters of our company's products.
  5. Staying informed about competitors' activities and market developments within assigned territories, providing insights to inform sales strategies.
  6. Ensuring the maintenance and accountability of professional goods and promotional materials.
  7. Fostering strong customer relationships with HCPs, Medical Societies, Hospitals, etc.
  8. Providing excellent customer service, ensuring accurate and effective communication.
  9. Collaborating with cross-functional teams to drive sales growth and achieve business objectives.

The Experience We're Looking For

To succeed in this role, we seek individuals with:
  1. A proven track record in sales detailing, preferably in the fast-paced consumer goods sector.
  2. Strong knowledge of medical sales forces, internal operating systems, policies, and procedures, including familiarity with the Healthcare industry and Reckitt's products.
  3. Successful experience in pharmaceutical sales, with 1-3 years of working experience in specialized sales roles – GP/Hospital or equivalent.
  4. Knowledge of OTC products is an added advantage.
  5. Excellent customer relationships with HCPs, Medical Societies, Hospitals, etc.
  6. Success in conducting presentations to internal and/or external customers, with the ability to train others on product and related sciences.
  7. Strong interpersonal skills that foster genuine connections.
  8. A conscientious approach to communication, ensuring information accuracy and effectiveness.
  9. Adept at adapting sales techniques to various customer profiles.
  10. Confident in using technology to enhance presentations and analysis.
  11. Flexible and enthusiastic about traveling and embracing new experiences.
  12. Inclined towards a collaborative working style, aligned with team goals.

The Skills for Success

To excel in this role, you should possess expertise in:
Customer strategy; Channel strategy; Sales strategy development.

What We Offer

We strive for inclusivity and offer support to our people at every stage of their career journey. We provide resources for wellbeing, investing in parental benefits, mental health support, and life insurance for all employees globally. We also offer global share plans, recognizing outstanding results through short-term incentives based on performance. Our pay-for-performance philosophy rewards hard work and dedication.

We value diversity and hire for potential as well as experience. If this role aligns with your aspirations, we encourage you to apply, regardless of whether you meet every requirement. We welcome applicants without regard to age, disability, or medical condition; color, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status, and caring responsibilities; sexual orientation; sex, gender identity, gender expression, transgender identity; protected veteran status; size, or any other basis protected by law.