Customer Service

Job description - Responsibility: The CSS represents the client and is the face of the brand to the outside world. - Quality and a Passion for Excellence: We always want to shoot for the best possible result. The CSS is expected to project a professional company image through various communication channels. Overview of CSS Role: - CSS represents the brand,...

**JOB LOCATIONS: PENANG** - This position reports to the Customer Service Supervisor. - Accepting handsets from walk-in customers and dealers. - Log-in to the system and issue job sheets. - Input customers' particulars and the nature of the phone's problems. - To teach and explain to the customers on the product's features. - To release the handsets back to...

Position: Customer ServicesCompany: Logistic IndustryWorking Location: Georgetown, PenangWorking Hours: Monday to Friday (9am to 6pm)Salary: RM2.8K - 3K Basic + AllowanceJob Responsibilities:Managing end to end operation, shipping and sales support functions.Act as a liaison, providing product/services information and resolve any emerging problems that our...

To attend/answer inbound calls from customers, identify their concern on products and services and assist them to solve the problems by providing the right solution. **Job Type**: Contract Contract length: 12 months **Salary**: From RM1,800.00 per month **Benefits**: - Maternity leave Schedule: - Monday to Friday Supplemental pay types: - Commission...

**Responsibilities**: - Plan and monitor supply chain operations. - Ensure premises, assets and communication ways are used effectively. - Utilize logistics IT to optimize procedures. - Recruit and coordinate logistics staff (e.g. truck drivers) according to availabilities and requirements. - Monitor orders and arrange stocking of raw materials and...

Ensure service delivered to our customers meets contractual Key Performance Indicator(‘KPIs’) - Respond to customer inquiries. - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer. - Listen attentively to customer needs and concerns; demonstrate empathy...

**DUTIES & RESPONSIBILITIES** - Manage customers' enquiries, grievances and complaints, prepare reports, statistics and other customer services' scope of duties within the Hospital. - Assist to coordinate Hospital events and activities. - Participate in visits to corporate clients and market for new clientele - Manage VIP protocol...

**Job Title: Customer Services Executive** **Location: Georgetown, Penang** - Handle and resolve customer complaints in a timely and empathetic manner. - Handle patient feedback and complaints professionally, escalating issues to supervisors or relevant departments when necessary. - Manage patient registration, appointment scheduling, rescheduling, and...

**Position: Customer Services Executive** **Location: Georgetown, Penang** **Working days: Mon-Saturday** - Handle and resolve customer complaints in a timely and empathetic manner. - Handle patient feedback and complaints professionally, escalating issues to supervisors or relevant departments when necessary. - Manage patient registration, appointment...

Role - Customer Service Job location Bayan Lepas, Penang / George Town PERMANENT WITH CLIENT PAYROLL Allowance - Language Allowance Qualification: Freshers/ upto 1-2 year experience in customer support is preferred Shift: Rotational shift **Salary**: RM1,000.00 - RM3,500.00 per month Application Question(s): - Willing to work in Penang...