Customer Service

3 days ago


George Town, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time

Contribute to customer service over various platforms.
- Cultivate productivity and innovative mindset.
- Demonstrate the service vision.
- Follow food and beverage safety and hygiene policies and procedures.
- Implement operations for service excellence.
- Interact with and serve food and beverage guests.
- Maintain food and beverage production environment.
- Maintain food and beverage service environment.
- Maintain quality control procedures.
- Prepare for service (mise en place).
- Process payments.
- Project a positive and professional image.
- Provide counter/take-away service.
- Provide go-the-extra-mile service.
- Provide safety and security for guests.
- Respond to service challenges.
- Solve problems and make decisions at operations level.
- Use essential features of a computer.

**Job Types**: Full-time, Permanent

**Salary**: RM1,300.00 - RM1,700.00 per month

Schedule:

- Day shift
- Flexible hours
Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus

**Education**:

- STM/STPM (preferred)
**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)


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