Business Process Optimization Expert

5 days ago


Petaling Jaya, Selangor, Malaysia NEXTDC Full time

Sales operations is a critical function within NEXTDC, ensuring the smooth operation of our sales and finance processes. As a Sales Operations Specialist, you'll play a key role in empowering our Sales and Sales Operations teams to drive business success.

Key responsibilities will include tracking and reporting sales performance metrics, building and maintaining insightful dashboards, and managing Salesforce administration and data analytics. You'll work closely with the sales team to provide daily support, guide staff with order processing and quoting, and identify process improvements.

To succeed in this role, you'll need proven experience with Salesforce.com administration, reporting, and dashboards. You'll require excellent customer service and communication skills, strong ability to manage multiple priorities and competing deadlines, and experience working across multiple business units.

A tertiary qualification in Administration or a related field is also required, as well as proficiency with data management tools like Data Loader and Data Import Wizard. This is an excellent opportunity to join a dynamic and fast-growing company and contribute to its continued success.



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