Medical Device Triage Specialist

2 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Cochlear Full time
Medical Device Triage Specialist

Cochlear is a global leader in implantable hearing solutions, dedicated to helping people with moderate to profound hearing loss experience a life full of hearing. We are seeking a highly skilled Medical Device Triage Specialist to join our team.

Key Responsibilities:
  • Review and categorize product feedback in the timeframe specified by Cochlear's procedures.
  • Reproduce reported behaviours in the product to support triage and identification.
  • Collaborate with other Cochlear staff in support of investigations and ensure accuracy and consistency when documenting and reporting on product feedback.
Requirements:
  • Bachelor's Degree in Computer Science, Computer Engineering, Software Engineering or related field.
  • Working experience in similar capacity is an added advantage, particularly in the Medical Device/Pharmaceutical environment.
  • Excellent problem-solving skills with a continuous improvement mindset and ability to comprehend written communication in English from staff where English is not their first language.


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