Current jobs related to Customer Service Liaison - Petaling Jaya, Selangor - M-DAQ Global
-
Customer Service Liaison
5 days ago
Petaling Jaya, Selangor, Malaysia beBee Careers Full timeJob DescriptionThe Customer Service Liaison role involves working closely with customers to ensure their needs are met and exceeded. This is a fantastic opportunity for someone who has a strong interest in customer service and is looking to develop their skills in a fast-paced environment.Main Responsibilities- Communicate effectively with customers to...
-
Customer Service Liaison
20 hours ago
Petaling Jaya, Selangor, Malaysia beBee Careers Full timeRole Summary">This role involves providing exceptional customer service and support to visitors, tenants, and stakeholders in a retail environment.Key Responsibilities:">Manage the information counter and assist customers with enquiries, provide accurate information, and activities happening in the centre.Monitor common facilities and common areas to ensure...
-
Customer Service Liaison
5 days ago
Petaling Jaya, Selangor, Malaysia beBee Careers Full timeWe are seeking a skilled Customer Service Liaison to join our team. This role involves promoting excellent partner relations by managing accurate responses with a positive attitude and service behavior.About the Role:Promote excellent partner relations by managing accurate responses with a positive attitude and service behavior.Respond to inquiries or...
-
Customer Service Liaison
1 week ago
Petaling Jaya, Selangor, Malaysia beBee Careers Full timeDeliver exceptional customer experiences by providing prompt and effective assistance to address inquiries and concerns.Avoidance of misunderstandings through professional guidance on shipment bookings and responsive communication with customers.Manage conflicts empathetically, striving for suitable resolutions that ensure positive service recovery...
-
Customer Service Liaison
7 days ago
Petaling Jaya, Selangor, Malaysia beBee Careers Full timeJob SummaryThis role involves providing exceptional customer service and support to visitors at a retail facility. The successful candidate will be responsible for managing the information counter, assisting customers with inquiries, and maintaining common facilities.
-
Customer Service Representative
7 days ago
Petaling Jaya, Selangor, Malaysia beBee Careers Full timeThe role of a Customer Service Representative - Lodging Partner Liaison sits on the Traveler & Partner Service Platform in the Product & Technology division.Key Responsibilities:Assist lodging partners with product and services via multiple channels, leading to high-quality resolution in inventory management, financials, and training.Document interactions...
-
Customer Service Liaison
1 week ago
Petaling Jaya, Selangor, Malaysia beBee Careers Full timeSalary: Competitive compensation package">Job Description: We are seeking a talented and enthusiastic Customer Service Executive to join our team. As a key member of our customer-facing division, you will be responsible for handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback, and other issues related to our...
-
Business Support Liaison
1 week ago
Petaling Jaya, Selangor, Malaysia beBee Careers Full timeJob DescriptionThe Senior Business Support Specialist acts as a key liaison between Sales Account Managers, Principals, and Vendors. This role requires a deep understanding of pricing, sourcing, and preparation of quotations, as well as the ability to manage compliance verification and proposal write-ups.Main Responsibilities:Primary Liaison: Serve as the...
-
Client Success Liaison
2 weeks ago
Petaling Jaya, Selangor, Malaysia Teleperformance Full timeJob DescriptionThe Client Success Liaison is responsible for educating customers on self-service options and automated banking channels, conducting callbacks for transaction confirmations, and reaching out for supporting documents as needed.This role requires strong problem-solving skills, as you will need to clarify customer needs, evaluate problems, and...
-
Administrative Liaison
7 days ago
Petaling Jaya, Selangor, Malaysia beBee Careers Full timeAbout the JobWe are looking for a highly motivated individual to join our property management team as a customer support specialist.The ideal candidate will have strong verbal communication and active listening skills in English and Bahasa Malaysia, with proficiency in Chinese being a plus. They will be responsible for providing administrative and...
Customer Service Liaison
3 weeks ago
M-DAQ Global is a pioneering fintech group that specializes in foreign exchange and payment solutions for businesses worldwide.
Our proprietary technology empowers enterprises and SMEs to navigate international trade with clarity, certainty, and mobility.
We provide a comprehensive suite of FX, collections, and payment solutions, as well as value-added services like AI-driven KYB onboarding and enhanced risk management.
The Client Experience Executive will ensure customer satisfaction by providing timely support across the customer journey. This role involves handling inquiries, managing accounts, troubleshooting issues, and collaborating with internal teams to resolve payment-related queries.
Key Responsibilities:
- Address customer queries professionally and efficiently.
- Manage and maintain customer accounts by updating information, tracking issues, and following up with customers.
- Provide troubleshooting assistance to customers and collaborate with internal teams to resolve complex cases.
- Assist the sales team with onboarding new customers by providing pre-transaction support.
Requirements:
- Diploma or Bachelor's degree in any field.
- 1-3 years of experience in customer service or a related role.
- Strong verbal and written communication skills.
- Excellent problem-solving abilities and conflict resolution skills.
- Familiarity with CRM systems and best practices.
