Sales and Technical Support Professional
1 week ago
We are seeking a skilled Sales and Technical Support Professional to join our team in Kuala Lumpur.
The ideal candidate will have experience in supporting sales teams in delivering total solutions to customers and fulfilling technical solution delivery that meet customers' needs.
Main Responsibilities:
- Provide technical support and sales support to end-customers and distributors.
- Work closely with Account Managers to maintain, strengthen, and develop customers.
- Recommend products and services that fit well with customers' business needs.
- Ensure Sandvik Coromant products are correctly implemented and deployed.
- Support Account Managers in technical presentations and customer interactions, whether analogue or digital.
- Develop and deliver training to educate internal employees and external partners and customers.
- Troubleshoot, investigate, and resolve technical problems that arise during or after implementation.
Requirements:
- Degree or equivalent qualifications in mechanical/manufacturing engineering or a related field.
- 3-5 years of experience in the manufacturing sector with metal-cutting and cutting tools knowledge.
- Broad technical knowledge in metal cutting tools.
- Structured, business-oriented approach to support a diverse and geographically spread team with technical competence.
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